Customer Reviews for Scotch-Brite - Heavy Duty Dishwand Refills, 2/Pack (481-7-RSC) - Green
Customer Rating
1
Disappointed
on March 10, 2018
Posted by: Dinny
from Sequim, WA
Gender:Female
I have been using the Scotch-Brite dishwand for years. Until recently they have worked well and lasted a "reasonable" amount of time. The last 2 scrubber refill (double) packs have been worthless. Within about 3-4 days the scour layer begins to shred. Within a week, the sponge layer has pulled away from the head.... After going through 4 scrubbers in a row, I feel that the quality is no longer there. Obviously, this 3M product will no longer be used in our household....sorry!
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, March 12, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
I have been using this product for years, and have recommended it to everyone to revolutionize their dish washing. However, for the last while the quality of the replacement brush heads took a dive and I found the sponge detaching from the plastic backing after very little use. The prices have gone up which would be fine if the quality went up also. Now I find myself replacing the heads every 1-2 weeks as the perfectly good sponge comes away from the plastic rendering it useless. I am not a particularly aggressive cleaner, and am saddened by the diminished quality of what remains to be a fantastic design.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-brite Brand, Social Engagement, March 20, 2017
Thank you for taking the time to leave your review. This is not something we would expect and we'll be sending you an e-mail to further assist. For any customer who has quality concerns we'd ask you please call our team at 800-846-8887 M-F 8am-4:30pm CT so we can assist.
I bought a double refill two weeks ago..gave one to my daughter and both of us have experienced the coming apart of the dotted bottom (which is supposed to be a plus..as it doesn't hold onto crumbs, etc.)...but they are falling off. Have never experienced this with the regular refills...would have purchased them but they were out of stock at the time. So..purchased these bad purple refills.
I love these sponges, the trouble is you can hardly find them on the store shelf. Scotch-Brite needs to make them more available. Their new style of dishwand refills are too slick and pretty-much useless.
[This review was collected as part of a promotion.] This product works great & is really good priced. I don't like spending a lot of money on something I'm going to throw away. This sponge handles all the greasy & stuck on goo I have scrubbed with.
[This review was collected as part of a promotion.] We use these in our house as there do make hand-washing dishes much easier. However, the sponge will, with out a doubt, separate from the plastic base within a few weeks. Poor design or bad manufacturing technique is the only flaw. I still buy them as they are effective and throwing your dish sponge away every few weeks is probably a good idea anyways.
[This review was collected as part of a promotion.] i just love this sponges because they are just perfect for the dishes i dont want to scratch or have marks on and they are super soft but work really good