Customer Reviews for Scotch-Brite - Heavy Duty Dishwand Refills, 2/Pack (481-7-RSC) - Green
Customer Rating
1
What happened to the quality, they fall apart
on January 13, 2022
Posted by: Skispeed
from Milwaukee, Wi
Gender:Male
These things are really bad quality, I used to love these but the last 4 packs I have used, the pad falls off after only a few uses. This was never an issue before but now these are no good.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, January 14, 2022
We are so sorry to hear you had trouble with the Scotch-Brite(TM) Heavy Duty Dishwand Refills, and we thank you for taking the time to rate & review this Scotch-Brite(TM) Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4:30pm CST so we can assist you further. When calling, please reference Case #29869240. Thank you!
i have purchased two packs of the blue pads and one green and the head separates from the holder after one day. i know how to use these and we have had some that lasted until the green scrubbie part was gone and never had an issue. something has changed in the last few months and i am disgusted at the poor quality!!!!
Response from scotch-brite.comBy PACE Social Care, January 6, 2022
We are so sorry to hear you had trouble with the Scotch-Brite(TM) Dishwand Refills, and we thank you for taking the time to rate & review this Scotch-Brite(TM) Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4:30pm CST so we can assist you further. When calling, please reference Case #29669481. Thank you!
Leaks soap where the sponge attaches to the handle all the time! What a mess
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Media, PACE Social Media, December 23, 2021
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch-Brite Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4pm CST so we can assist you further. When calling, please mention reference #29436202.
I’ve used this dish wand for years. I see now the design and materials have changed and the same dish liquid now leaks right through the sponge and out the seams. Whatever was changed please get it fixed, it’s unusable this way.
Response from scotch-brite.comBy PACE Social Media, PACE Social Media, October 22, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. When calling, please mention reference #27820547. Thanks again, and we look forward to your call.
My store quit selling this particular one so I'm hoping I can find it somewhere online. Love this dish-wand. The angle it cut works great in corners and everything comes clean.
We've used these for years without any complaints. However over the last few years the design has changed, most notably a larger hole in the sponge that wastes so much more detergent. I really can't understand that. However the biggest problem is that the sponge separates from the plastic backing after a few uses. I thought I bought a bad batch at first but I am on my second pack and they are doing the same thing. I even tried to hot glue the sponge back myself before I realized I shouldn't have to do that. It never happened before the changes made to the design, so thinking that had something to do with it. Please fix this!
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Media, PACE Social Media, September 8, 2021
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch-Brite Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4pm CST so we can assist you further. When calling, please mention reference #26720605.
With this head attached to my scotch Brite handle all of my dish soap just leaks out. This is a very poor design.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, August 20, 2021
We are so sorry to hear you had trouble with the Scotch-Brite(TM) Heavy Duty Dishwand Refills! Thank you for taking the time to rate & review this Scotch-Brite(TM) Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4:30pm CST so we can assist you further. When calling, please reference Case #26116785.
I have used this item for years and have gone through the various changes to the product with ease until now. For some reason the refill pops off occasionally, spilling soapAnd otherwise making a mess.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, May 28, 2021
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT and mention file 23847221. Thanks again, and we look forward to your call.