I haven't used these before so it's difficult to compare. It did not come with instructions and was not easy trying to figure out how to install the tape. I had to google it. Seems to work ok. Used it to package up a box for shipping. Tape wasn't very smooth but that could be the user.
No directions on pkg so I went back to Staples for instructions by salesperson. He had trouble also but worse of all after he got it going I still can't use it & the tape hangs & sticks to everything else it lays next to. I hate this gizmo
Nice padded grip and the tape cutter works well. But more often than not after cutting you will need to re-position the tape because the small sprung metal tape holder is so loose that it does not hold the tape in postion against the plastic wheel.
I have never used one of these before. I figured out how to thread it (confirmed by the instructions on the item page) but I don't think I'm using it correctly I still need to use my other hand to get the cutting edge to cut the tape. Staples should post use instructions maybe with a slow-motion video. It's still a lot better than cutting the tape with a scissors would be though and I can say that the grip is very comfortable.