I'm a coffee lover, just bought the machine on Black Friday offers . I like the machine simplicity, hope Philips will add just 2 upgrades - Double shot Espresso - App functionality ( can you app to automade my coffee remotely ) - optional ( new machine colors , like : Red , Pink , Green , Blue )
worked fine for 2 months, then after that, it doesn't grind enough coffee, and leaving water in the portafilter, more water than the espresso cup itself. I should have believed the reviews I read before buying. It is a piece of junk, do not buy.
Response from Philips Home AppliancesBy NAM Consumer Care, December 8, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays
This machine was great while it lasted, but it broke after only 4 months. After reading other reviews, it appears to be very common. I tried to submit a warranty claim and the website says this product is an exclusion and has “no solutions”…extremely disappointing to say the least. No more Phillips products for me.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, November 28, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays
Started leaking after 6 months - Philips no help after multiple attempts. Waste of money. Do not buy.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, November 13, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays
Ther portafilter handle is broken , how can I oprder a replacment , no option to add into the cart .
Response from Philips Home AppliancesBy NAM Consumer Care, October 17, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays
I have purchased Philips Baristina 2 months ago and have been using it to make 1-2 cups of coffee a day for myself . Now, the portafilter is not filly drained and filled with coffee and water at the end of coffee making process. This is so frustrating and disappointing when the quality of the product is so poor comparing to the the price you pay.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, September 18, 2025
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Great espresso and super easy to use. Sleek design and sustainable product features. I wish certain parts or all metal but I understand the price point doesn’t allow for it to have those metal components.