Customer reviews from Philips Home Appliances
Philips - Baristina Espresso Machine, Automatic Grinder, Black with Berry Red Portafilter (BAR301/60) - Black With Berry Handle
Average customer rating
4.1
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
73
4 Stars
16
3 Stars
2
2 Stars
3
1 Star
19
65%of customers recommend this product.
(
24 out of
37)
Customer Reviews for Philips - Baristina Espresso Machine, Automatic Grinder, Black with Berry Red Portafilter (BAR301/60) - Black With Berry Handle
Customer Rating
1
Leaking after 6 months of use
on June 12, 2026
Posted by: dminorsense
Gender:Female
Do not buy this machine if you drink coffee every single day. I purchased two machines—one for myself and one for my mother—and both began leaking after about six months of use. What a disappointment. There is no way to fix this issue because this product is not on the supported items list.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, June 15, 2026
Hello, and thank you for taking the time to share your experience. We’re very sorry to hear that both machines began leaking after six months of use. This isn’t reflective of the level of care and performance we strive for, and we understand how disappointing this must be — especially after purchasing two units for your household.
Leaks on this model can sometimes be related to the portafilter connection. Here are a couple of steps that may help:
Make sure the portafilter is fully cleaned and inserted properly. Coffee residue or a loose fit can cause leaking during brewing.
Inspect the portafilter and the brew head area for any signs of damage. If the portafilter, its gasket, or the area where it locks into the machine is cracked or worn, leaking can occur and the part may need replacement.
If the issue persists after checking these areas, the machine may require further inspection.
We’d really like to take a closer look and help you get this resolved. Please reach out through the general support pages on our home.id website, and one of our colleagues will help troubleshoot and explore your warranty options.
If you prefer phone support, you can reach us at 1‑833‑737‑1212, Monday–Friday, 9:00 AM–5:00 PM EST (excluding major holidays).
Leaks on this model can sometimes be related to the portafilter connection. Here are a couple of steps that may help:
Make sure the portafilter is fully cleaned and inserted properly. Coffee residue or a loose fit can cause leaking during brewing.
Inspect the portafilter and the brew head area for any signs of damage. If the portafilter, its gasket, or the area where it locks into the machine is cracked or worn, leaking can occur and the part may need replacement.
If the issue persists after checking these areas, the machine may require further inspection.
We’d really like to take a closer look and help you get this resolved. Please reach out through the general support pages on our home.id website, and one of our colleagues will help troubleshoot and explore your warranty options.
If you prefer phone support, you can reach us at 1‑833‑737‑1212, Monday–Friday, 9:00 AM–5:00 PM EST (excluding major holidays).
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
Great, but only lasted 6 months
on March 17, 2026
Posted by: WhatsUpchurch
Gender:Male
It was a great little machine until it wasnt. Only lasted about 6 months and seems like the grinder just stopped working. It still brews but its hot water and doesnt grind the beans anymore. Tbh I expected alot from this little machine, and while it did work it was great. But with no longevity I am going to have to buy a different brand/product. I am going to try the warranty route and see how that goes, will update once I get a response on that.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, March 18, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
If there's a problem with the coffee machine, ther
on February 21, 2026
Posted by: hami
Gender:Female
It's been about two years since I bought it, but I use it alone and use it two or three times a month. However, steam is already generated in the portafilter and water is leaking when extracting coffee. Also, when coffee extraction is finished, the coffee powder should be in a clump in the portafilter, but it is full of water. At first, I thought the portafilter was defective and tried to buy it, but they don't sell just the portafilter. If only the filter is broken, I have to buy the entire coffee machine again.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, February 23, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
Additionally, we also wanted to let you know that portafilters are available for purchase separately. You can find parts and accessories for your machine on our partner website: Philips.encompass.com.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
Additionally, we also wanted to let you know that portafilters are available for purchase separately. You can find parts and accessories for your machine on our partner website: Philips.encompass.com.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
Espresso is NOT hot at all.
on February 16, 2026
Posted by: Jody
Gender:Male
I was so excited to get this machine to replace my Keurig, but now I am thoroughly disappointed. While it works at grinding and brewing, the water is not hot at all. It is lukewarm at best. The water out of my kitchen faucet is hotter than the water from the machine. My old Keurig had hotter water as well, so hot that I had to wait a few minutes to sip it. I thought espresso machines were supposed to be super hot? I have watched videos of this machine, and they stated that the water was very hot. Maybe that is the reason these machines are now reduced. I think this is a fatal flaw for a machine at such a high price point. At the very least, it should have a water temperature adjustment option. And running a "blank cycle" or preheating my cup should NOT be an option.
I hope Philips corrects this flaw in their next version because this is unacceptable.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, February 18, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input.
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
Read the other reviews, dont buy it. Only lasted f
on February 11, 2026
Posted by: HATE_THIS_MACHINE
Read the other reviews, dont buy it. Only lasted few months before protafilter started leaking like rest of the people.
Response from Philips Home AppliancesBy NAM Consumer Care, February 13, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
grinder holder and grinding volume is bad
on January 12, 2026
Posted by: dd343
Gender:Male
i just bought it and it is already not grinding well. even it is on its position the filter holder etc etc....
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, January 12, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Fast, good espresso, great for parties
on January 8, 2026
Posted by: John C
Gender:Male
I purchased before the holidays and was impressed how well the Baristina made espresso in a short time. Much easier than a high end espresso machine, especially during parties when multiple espressos are needed. The ability to adjust volume and to add a separate grind without removing the beans is great. The instruction videos on YouTube were very helpful. I purchased five unit for myself and family.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
Waste of money
on January 7, 2026
Posted by: GHenao
Gender:Male
I am so frustrated with this machine. While the power still turns on fine, the actual performance has completely failed after only 4 months.
It has become a total mess to use. The grinder barely puts out enough coffee for a shot, and when I try to brew, it leaks all through the portafilter. The worst part is the 'soupy' mess it leaves behind; there is more water left sitting in the portafilter than there is espresso in my cup.
It has become a total mess to use. The grinder barely puts out enough coffee for a shot, and when I try to brew, it leaks all through the portafilter. The worst part is the 'soupy' mess it leaves behind; there is more water left sitting in the portafilter than there is espresso in my cup.
Response from Philips Home AppliancesBy NAM Consumer Care, January 8, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Philips Home Appliances