Customer reviews from Versuni
Philips - Baristina Espresso Machine, Automatic Grinder, Black with Berry Red Portafilter (BAR301/60) - Black With Berry Handle
Average customer rating
4.1
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
73
4 Stars
16
3 Stars
2
2 Stars
3
1 Star
18
67%of customers recommend this product.
(
24 out of
36)
Customer Reviews for Philips - Baristina Espresso Machine, Automatic Grinder, Black with Berry Red Portafilter (BAR301/60) - Black With Berry Handle
Customer Rating
1
Would not buy again
on November 30, 2024
Posted by: Clifton
Gender:Male
Broke after 35 days. Otherwise it was fine and convenient while it was working
No, I would not recommend this to a friend.
Response from VersuniBy The Philips Home Living Team, December 3, 2024
Thank you for taking the time to write this review. Your experience with the Baristina is important to us. We're sorry to hear that it has not been a good one by far. Of course, we want you to be able to enjoy our products for many years: how regrettable that your device stopped working after only 35 days.
If you still need assistance, don't hesitate to give us a call at 1-833-737-1212 (Monday-Friday 8-5 PM CST). We'd be happy to see what we can do for you. We hope to speak to you soon.
Thank you again for sharing your experience. We wish you a good week.
Kind regards,
If you still need assistance, don't hesitate to give us a call at 1-833-737-1212 (Monday-Friday 8-5 PM CST). We'd be happy to see what we can do for you. We hope to speak to you soon.
Thank you again for sharing your experience. We wish you a good week.
Kind regards,
Written by a customer while visiting Versuni
Customer Rating
1
Stopped working properly after 3 months
on January 12, 2025
Posted by: jjmh
Gender:Male
easy to use, but espresso isn't very strong and it stopped working properly after a few months
No, I would not recommend this to a friend.
Response from VersuniBy The Philips Home Living Team, January 21, 2025
Hi! Thank you for sharing your experience with the Baristina. It's highly appreciated. We're sorry to hear that the espresso isn't as strong as you had hoped for and that your device stopped functioning properly after only 3 months of use.
If you still need assistance, we kindly recommend contacting our colleagues at 1-833-737-1212 (Monday-Friday 8-5 PM CST). They'd be happy to see what they can do for you. We of course hope that you can soon use your Baristina without issues again. Thank you again for sharing your experience/feedback.
Wishing you a good week.
Kind regards,
If you still need assistance, we kindly recommend contacting our colleagues at 1-833-737-1212 (Monday-Friday 8-5 PM CST). They'd be happy to see what they can do for you. We of course hope that you can soon use your Baristina without issues again. Thank you again for sharing your experience/feedback.
Wishing you a good week.
Kind regards,
Written by a customer while visiting Versuni
Customer Rating
1
Good for 3 months
on January 2, 2025
Posted by: Ltlfeat7
Loved the Baristina for the 3 months that it worked. My experience with the machine has been similar to many of those reviews posted below. I now have a machine that makes undrinkable coffee and I have tried everything to remedy the problem without success.
Response from VersuniBy The Philips Home Living Team, January 3, 2025
Thank you for telling us about your experience with the Baristina. How regrettable that you could enjoy your device for only 3 months and that none of the things you've tried have resolved the issue.
We'd be happy to see what we can do for you when it comes to the disappointing taste/intensity of the coffee. Don't hesitate to give us a call at 1-833-737-1212 (Monday-Friday 8-5 PM CST). We hope to speak to you soon.
Kind regards,
We'd be happy to see what we can do for you when it comes to the disappointing taste/intensity of the coffee. Don't hesitate to give us a call at 1-833-737-1212 (Monday-Friday 8-5 PM CST). We hope to speak to you soon.
Kind regards,
Written by a customer while visiting Versuni
Customer Rating
1
Broken after 4 months
on November 24, 2025
Posted by: Riley
Gender:Male
This machine was great while it lasted, but it broke after only 4 months. After reading other reviews, it appears to be very common. I tried to submit a warranty claim and the website says this product is an exclusion and has “no solutions”…extremely disappointing to say the least. No more Phillips products for me.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, November 28, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Versuni
Customer Rating
1
waste of money
on December 8, 2025
Posted by: Maroun
worked fine for 2 months, then after that, it doesn't grind enough coffee, and leaving water in the portafilter, more water than the espresso cup itself. I should have believed the reviews I read before buying. It is a piece of junk, do not buy.
Response from VersuniBy NAM Consumer Care, December 8, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Versuni
Customer Rating
1
Don’t do it!
on July 8, 2025
Posted by: Benny
I should have listened to other reviewers who said it would work well for a couple of months and then fail. It started to leak and had to return. The return process has not been easy. I had to upload videos of it malfunctioning and then spend hours on the phone with people I could barely understand. Still waiting on refund. Do yourself a favor and pay a little more for a better machine.
Response from VersuniBy NAM Consumer Care, July 8, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Posted by: Kris
Gender:Female
Verified Purchase:Yes
I absolutely love this machine. It’s simple and easy to use but the coffee is legit. I had a friend come over right after I made a cup of coffee and she told me that my house smelled like a coffee shop. I also purchased the frother and I’m obsessed with that as well. If not only whips your cream, but it warms it up at the same time and it’s very quiet. Needless to say, I love everything!
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Philips Portafilter malfunction
on September 17, 2025
Posted by: WillP
Gender:Male
I have purchased Philips Baristina 2 months ago and have been using it to make 1-2 cups of coffee a day for myself . Now, the portafilter is not filly drained and filled with coffee and water at the end of coffee making process. This is so frustrating and disappointing when the quality of the product is so poor comparing to the the price you pay.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, September 18, 2025
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Excluding Major Holidays"
Written by a customer while visiting Versuni