Customer reviews from Versuni
Philips - Baristina Espresso Machine, Automatic Grinder, Black with Berry Red Portafilter (BAR301/60) - Black With Berry Handle
Average customer rating
4.2
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
66
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
12
65%of customers recommend this product.
(
17 out of
26)
Customer Reviews for Philips - Baristina Espresso Machine, Automatic Grinder, Black with Berry Red Portafilter (BAR301/60) - Black With Berry Handle
Customer Rating
5
Goodbye drip coffee
on June 16, 2025
Posted by: FlyDutch
Gender:Male
Just received this for Father's Day and I love it! I will never return to drip coffee again. The coffee is rich & smooth. We bought smaller cups to replace the big mugs. Along with the small footprint of the machine, the counter is less cluttered; nice bonus.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
4
Good coffee, some minor issues
on July 13, 2025
Posted by: Carol28
Gender:Female
I've been using this machine since January 2025, it makes good coffee. It's easy to operate and to clean. It has a few negative issues: grinds build up and fall into the cup and all over the counter. To avoid this I thoroughly clean out the portafilter after each use, (just dumping the puck isn't good enough) and I wipe underneath the left side where the water flows thru the portafilter. There is a design flaw: if you want to use a regular size cup you must remove the elevated drip tray and balance the cup across the depression that the tray fits into. I bought rubber feet and stuck them to the drip tray grate to overcome this flaw. But a redesign is in order. The rear loading water tank is awkward, hard to load when full of water. And the portafilter is starting to rust around the handle. I advise purchasing an extra one.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Posted by: Not!
Verified Purchase:Yes
This is not espresso, it is not tamped. No matter if you hit the boost button or not, it is just coffee.
Response from VersuniBy NAM Consumer Care, August 21, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
4
Great espresso in one swipe - is literally right
on August 24, 2025
Posted by: Dsen
Great espresso and super easy to use. Sleek design and sustainable product features. I wish certain parts or all metal but I understand the price point doesn’t allow for it to have those metal components.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Baristina spare parts
on October 16, 2025
Posted by: mitig
Gender:Male
Ther portafilter handle is broken , how can I oprder a replacment , no option to add into the cart .
Response from VersuniBy NAM Consumer Care, October 17, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
1
Poor web site!
on November 3, 2025
Posted by: flap
Gender:Male
I need to buy a this part but unfortunately the web site doesn't allow me. Moreover, I dont live in US, but i bought my Baristina there when I was traveling. As this product is not officialiy distributed in my country, my unique way to solve this is buying through this web site! Please, i just wanna buy it! Help me to allow me to use my Baristina again!
Response from VersuniBy NAM Consumer Care, November 4, 2025
Thank you for reaching out! We completely understand how important it is to keep your Baristina working. At this time, we can only provide support for parts and accessories within the U.S. and Canada through our Encompass website. Since the product isn’t officially distributed in your country, we’re unable to process orders outside these regions. We truly appreciate your understanding and love for our product!" Please feel free to give us a call at this number +1 833 737 1212. from Monday- Friday between 9 AM-5 PM and we will try to see how we can help you through this.
Written by a customer while visiting Versuni
Customer Rating
1
Broken after 4 months
on November 24, 2025
Posted by: Riley
Gender:Male
This machine was great while it lasted, but it broke after only 4 months. After reading other reviews, it appears to be very common. I tried to submit a warranty claim and the website says this product is an exclusion and has “no solutions”…extremely disappointing to say the least. No more Phillips products for me.
No, I would not recommend this to a friend.
Written by a customer while visiting Versuni