Customer will not get back full refund. You will pay for return/restock.
Response from greenworkstools.comBy Greenworks, Customer Care, October 20, 2022
Hello Miss informed,
We are sorry if it seems the information was hidden or that you may have been confusion by the return policy while purchasing the kit. This is not our intention. Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE: http://www.greenworkstools.com/latest/return-policy to view the full return policy. We hope this clarifies the issues you have encountered. If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
Both products have cut my time in finish work by half. The trimmer is powerful and does a great job for trimming, edging and clearing. Has plenty of power, is super quiet and well balanced, and the guard is really well designed.
Bonus: It keeps all of the debris off of me, which no other trimmer I’ve used has done. Game changer.
The blower is incredibly powerful. Makes sweeping a long driveway, walkway and concrete curbing around my lawns a 5 minute job.
The power of both the trimmer and blower is excellent with the 60v batteries, only drawback is the difficulty in reloading tap and go head on trimmer. 👍👍👍👍
This 60volt pro set is just what I was looking for. I have the 60v pro mower now for a year. I was so pleased with it I bought the weed eater and blower set. They are awesome they last for a long time and I have an average size yard.
I've only owned both briefly, and so far they have both worked great at what they do. I took off a star, not because I'm in any way unhappy with either product, but because I have no experience with other electric string trimmers or blowers, so I have no idea as to how they compare to other models and/or other brands. I have used gasoline powered string trimmers and blowers in the past and I prefer electric. Dealing with gasoline and 2-cycle oil is annoying and the fumes are terrible. With these you just put the battery in the charger when done and let it fully recharge to use the next time. You don't have to worry about getting gasoline or 2-cycle oil, if you run out, and you don't have to worry about sparkplugs, etc. I live in a suburban home with a quarter acre lot, and I've never come close to running the battery down while trimming and cleaning the sidewalks off at the home where I live.