I have used this string trimmer several times since the purchase, and I am happy with this tool. The fully charged 2.5Ah battery allows me to do all the trimming and edging around my house without recharging, which is great. Compared with the corded edger I have, this string trimmer way more efficient when it comes to edging. I have not gotten the chance to wire a new string yet; hopefully, it would not be difficult. Overall, the tool does what it promises, and it runs great so far.
This replaced a gas trimmer. I've professionally maintained lawns over the years and this unit does a fantastic job competing with gas trimmers. I hated gas units for one reason - they would die on me if I was trimming side walks and the gas wasn't pumping right. This can be held in any direction. Battery life is not even a concern, I used this trimmer on my 1.2 acre property with trees and landscaping on the same battery as I used the pole saw earlier that day with no charge in between (testing out battery life). It's so quiet compared with a gas trimmer and does the job.
Just bought this a week ago, and have put in about 2 hours of work with this trimmer. I am extremely happy with this product. It’s very balanced and ergonomic, it’s incredibly quiet, and extremely easy to use. I won’t use any other brand for my outdoor tool needs
The casing/cover for the wire spool was really hard to get off when I needed more wire. Pushing in the two catches was extremely hard. Now it will not go back on as the two catches will not pop back through the two holes. Bad design. Very disappointing as I love my green works mower. But this trimmer was not a good purchase.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 10, 2021
Hello Pete k,
Really sorry to hear you had trouble. However we are a little confused. This unit does not have pre-wound replacement spools as it is equipped with our quick load trimmer head. It was designed to be rewound by the user with 0.095" / 0.080" (2.4 mm / 2.0 mm) trimmer line. Be sure to refer to the instructions in your owner's manual for full instructions. Here is a video also: https://www.youtube.com/watch?v=cN7AWcI9wvY We would be happy to help with this matter, however, some further information would be required to be better assist. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.