Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.4
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
379
4 Stars
65
3 Stars
28
2 Stars
21
1 Star
28
89%of customers recommend this product.
(
378 out of
424)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5
Amazing power
on April 23, 2021
Posted by: FallGuysSE
from South Carolina
Have had this trimmer about a week now after purchasing directly from their site and it’s been amazing. So much easier to use and handle than the gas trimmer I’ve had for years. While buying experience was great, but shipping took a little bit. Understandable given the circumstances. Will absolutely look to add more of these 60V products to my garage to complete the set. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super Nice
on July 24, 2021
Posted by: Jim from San Antonio
Gender:Male
I am very impressed with the Greenworks 60V Trimmer. I think it is much easier to use than my old gas trimmer and just as powerful. If it hits an obstacle it will shut off automatically but I can easily start it again. Because I'm an old guy, I conveniently use the provided support strap to wear around my neck to help me carry the weight of the trimmer. I love this product. It works better than advertised and I highly recommend it to anyone that wants to get rid of those hard to start heavier gas engine trimmers. Battery life so far has not been an issue. Although I do use this battery for backup when using my other Greenworks products which sometimes do run out of battery power such as their powerful 60V Leaf blower. However, It would be great if Greenworks would reduce the cost of their batteries so that we can afford to buy spares.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quick trimming and lasts forever
on September 12, 2023
Posted by: Starryb1
from Muncie, IN
Gender:Female
I love this trimmer! Holds a charge forever on my large property.
Being older with nerve damage in my hand and a very large yard I'm still able to trim my whole fence line and around my long ranch style home and still have 3 bars if I'm slow about it. There is some vibration but all trimmers do. I like that it shuts itself off when it gets snagged on some wonky chain link I've got. I like everything about the trimmer.
Being older with nerve damage in my hand and a very large yard I'm still able to trim my whole fence line and around my long ranch style home and still have 3 bars if I'm slow about it. There is some vibration but all trimmers do. I like that it shuts itself off when it gets snagged on some wonky chain link I've got. I like everything about the trimmer.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding machine!
on May 13, 2021
Posted by: DanL3
from Orlando, FL
Gender:Male
This machine sustains high RPM/torque on heavy areas and great run time. Very powerful. I switched the string cutter from short to long setting and that was nice to get that extra inch on the diameter. Where the mount attaches to the spool head appears to be much smaller and streamlined design compared to previous models. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Pro 60V Brushless 16" String Trimmer
on October 2, 2021
Posted by: DS717
from Canada
Gender:Male
I bought this tool from U.S.A. because it was not available in Canada, it is much improved over any Canadian model, I would not recommend any model unless it has the adjustable shoulder strap saving the spool head if you balance it so it does not ever touch the ground. The load-and-go head is much better than a self wrapping spool, but still after decades of plastic spool covers you still make them out of plastic when they should be made of titanium, Get It Together, be the first, make me a tempered titanium head with metal gears for string release I can test it and you will realize people will pay extra for them because plastic just will never be strong enough against rocks, asphalt and bricks and grass. This Canadian models head was worn out in two summers. T-I-T-A-N-I-U-M. Please!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: 60v user
Verified Purchase:Yes
I previously purchased the 60v mower and blower, which are very good. The 60v trimmer is awful. Awkward to handle, the bump feed almost never works, and I had to restring it every 10 minutes. Extremely dissatisfied with the trimmer, I'm going to just give it away if I can't return it. And why is there no customer service email address on the site?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 13, 2024
Hello 60v user.
Thank you for reaching out to us. We are sorry to hear that you are not overly satisfied with this string trimmer. For the best control and balance, ensure that you hold the trimmer by both the switch handle and the auxiliary handle. Stand with the cutting head tipped down at an angle in front, guiding the grass trimmer/edger in a semicircular motion around you. If possible, guide the grass trimmer/edger to the left to cut. The line will cut as soon as it leaves the guard, and the clippings are thrown away from you. If the grass trimmer/edger is not cutting correctly, the cutting line may not be feeding properly and it’s possible that the spool just needs to be removed and rewound - this can also affect the balance. We have included two videos below in the hopes they will better improve your experience with the trimmer.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Quick Start Guide: (https://youtu.be/msgY80siQDs)
Assembly Guide (https://youtu.be/zdY-fLTNR9g)
Thank you for reaching out to us. We are sorry to hear that you are not overly satisfied with this string trimmer. For the best control and balance, ensure that you hold the trimmer by both the switch handle and the auxiliary handle. Stand with the cutting head tipped down at an angle in front, guiding the grass trimmer/edger in a semicircular motion around you. If possible, guide the grass trimmer/edger to the left to cut. The line will cut as soon as it leaves the guard, and the clippings are thrown away from you. If the grass trimmer/edger is not cutting correctly, the cutting line may not be feeding properly and it’s possible that the spool just needs to be removed and rewound - this can also affect the balance. We have included two videos below in the hopes they will better improve your experience with the trimmer.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Quick Start Guide: (https://youtu.be/msgY80siQDs)
Assembly Guide (https://youtu.be/zdY-fLTNR9g)
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best trimmer I’ve EVER owned!
on May 9, 2021
Posted by: mangy333
from Cincinnati, OH
Gender:Male
Just bought this a week ago, and have put in about 2 hours of work with this trimmer. I am extremely happy with this product. It’s very balanced and ergonomic, it’s incredibly quiet, and extremely easy to use. I won’t use any other brand for my outdoor tool needs
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful Trimmer With Long Battery Life
on June 25, 2021
Posted by: D_Going
from Missouri
Gender:Male
I have several of the 60 volt lawn tools and they all are impressive. This trimmer is powerful, but the speed can be controlled easily. Very comparable to any high end gas trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com