Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,136 Reviews)
Rating breakdown 1,136 reviews
5 Stars
836
4 Stars
157
3 Stars
54
2 Stars
38
1 Star
51
90%of customers recommend this product.
(
860 out of
951)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
1
Doesn't always work
on July 9, 2021
Posted by: Jony
I got this to upgrade from an old cheap 24v trimmer. Multiple times every time ive used it, on occasion when pressing the trigger it seems to jerk a little but then wont turn on. It refuses to turn on after pulling the trigger multiple times and the only way to get it running again is to completely remove the battery and put it back in. I wouldnt expect this from a high end trimmer when my low end one never had this problem.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 9, 2021
Hello,
Thank you for sharing your experience. We are sorry to hear about this issue! Know that this would not be considered normal and we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Thank you for sharing your experience. We are sorry to hear about this issue! Know that this would not be considered normal and we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Sorry inventory practices
on July 8, 2021
Posted by: Bob FLA
Gender:Male
I cannot imagine that you have sold this trimmer and have no alternatives for replacement spools...tells me that you equipment has a design flaw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 9, 2021
Hello there,
While our warehouse is, unfortunately, out of stock this part can be purchased with other retailers such as Menards, Walmart, and more! Just search from part number 2936602/2936602ME, SB00L00, or 2936602.
You may also rewind to spool using .080" line found at your local hardware store!
While our warehouse is, unfortunately, out of stock this part can be purchased with other retailers such as Menards, Walmart, and more! Just search from part number 2936602/2936602ME, SB00L00, or 2936602.
You may also rewind to spool using .080" line found at your local hardware store!
Written by a customer while visiting greenworkstools.com
Posted by: ZHamilton
from Salem, Ohio
Gender:Male
Verified Purchase:Yes
Works wonderfully, keeps up with any gas powered one I have ever owned!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Ryobi universal attachment does not work
on July 7, 2021
Posted by: Anonymous
from Connecticut
Like another post I purchased to use with a Ryobi universal attachment and it does not work with my Greenworks edger. It starts and then dies after about 2 seconds. I have rechecked the connections several times.
Very annoying because I also purchased the Greenworks unit specifically because of its advertised ability to work with the Ryobi attachments.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 8, 2021
Hello,
Thank you for your review. We understand how this would be frustrating! Our units are designed to be used with universal trimmer attachments and we are uncertain as to why this issue is being encountered. If the issue persists, we suggest contacting us at -888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com. You may also contact the attachment manufacturer to see if their attachments have been designed only for their units.
Thank you for your review. We understand how this would be frustrating! Our units are designed to be used with universal trimmer attachments and we are uncertain as to why this issue is being encountered. If the issue persists, we suggest contacting us at -888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com. You may also contact the attachment manufacturer to see if their attachments have been designed only for their units.
Written by a customer while visiting greenworkstools.com
Posted by: Cptmike
from Panama City, Fl
Gender:Male
Verified Purchase:Yes
the easiest trimmer I've owned to be able to change the heads on.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jeff Purser
from Cornelius, NC
Gender:Male
Verified Purchase:Yes
Very good products. Works well, easy to assemble, quite. More than enough battery to do all trimming.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works Great
on July 4, 2021
Posted by: Richdel
from Starr, SC
Gender:Male
I bought this for my wife, and yes she did ask for it. It goes along with her 60v blower. She loves them and with having 2 batteries and 2 chargers, she is never bogged down. I have a gas trimmer and a back pack blower because we have 4 1/2 ac. But she uses hers in her large gardens and plantings.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Whitehouse Oh
Gender:Male
Verified Purchase:Yes
Definitely one of the easiest string trimmers I've used can't wait to use it on the next lawn Care job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com