Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,136 Reviews)
Rating breakdown 1,136 reviews
5 Stars
836
4 Stars
157
3 Stars
54
2 Stars
38
1 Star
51
90%of customers recommend this product.
(
860 out of
951)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
3
Trimmer is GOOD,
on August 1, 2021
Posted by: Don maz
from Pelham, NH
Gender:Male
I have 4 60 volt tools all are viewed favorably - BUT - the string sold by GREENWORKS is less than desirable. I can’t get past a foot of cutting with having to tap for another serving. I’ve tried EVERYthing I could to swap to a better/ generic head for better Stri g and easier re-filling the spool. Even the preloaded spools are a challenge.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 3, 2021
Hello Don maz,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Product is great. Customer service is nonexistent.
on August 1, 2021
Posted by: Anonymous
from Salt Lake City, UT
Gender:Male
Verified Purchase:Yes
I bought the trimmer with attachments capabilities few months ago. Trimmer has lots of power and works great. The let down is that there’s no edger attachment available to buy so I been using the string trimmer to do the edging on my lawn but it takes way too long.
I understand the shortage of supplies due to the pandemic. I contacted Greenworks hopping to know when is the attachment going to be available or what other attachment brands will work with their trimmer but got no answer. So here I am, passed mid summer and still can’t use a product the way it was intended.
I understand the shortage of supplies due to the pandemic. I contacted Greenworks hopping to know when is the attachment going to be available or what other attachment brands will work with their trimmer but got no answer. So here I am, passed mid summer and still can’t use a product the way it was intended.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 3, 2021
Hello The yard neighbor,
Thank you for taking the share your experience. We're sorry for the inconvenience of the edger being currently out of of stock. Please be advised, just like a store we also have limited quantities available. We only have certain amount of each item/product that also needs to be replenished. We are working diligently to have it back in stock as soon as possible. However, due to the current circumstances we are experiencing some delays. We thank you for your patience and understanding. Please stay-tuned!
Thank you for taking the share your experience. We're sorry for the inconvenience of the edger being currently out of of stock. Please be advised, just like a store we also have limited quantities available. We only have certain amount of each item/product that also needs to be replenished. We are working diligently to have it back in stock as soon as possible. However, due to the current circumstances we are experiencing some delays. We thank you for your patience and understanding. Please stay-tuned!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I am very impressed with the power this trimmer puts out. I would definitely recommend this trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lee 10
from Charlotte NC
Gender:Male
Verified Purchase:Yes
Perfect combination, I have a 1/4 acre lot and this 60v combination is a great balance. Great build quality, plenty of battery and it was all delivered in a timely fashion!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Maybe my favorite Greenworks Tool ?
on July 29, 2021
Posted by: RandallG
from Lakewood, Ohio
Gender:Male
This may be the best product in the line-up. I was sold a few years ago on the switch from gas trimmers to battery. You can't beat the reliability and hassle free maintenance. I replaced my less powerful batter with this trimmer and the difference is night and day. I have sections of English Ivy around the outside of my yard which required regular trimming . This thing is always powerful enough and battery life is not an issue. It also edges pretty well. Loading trimmer line is the easiest system I've ever used. If I could only buy one 60V product I'd start here.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kakehpants
from Albany, NY
Gender:Female
Verified Purchase:Yes
Love this tool. It was easy to put together and is easy to use. With 2 charged 4.0 batteries I can mow and trim the whole yard. I’ve already recommended this to my neighbors.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Allen, Tx
Gender:Male
Verified Purchase:Yes
Great as a string trimmer. Works excellent in that regard.
Falls flat when you try to use attachments.
I have a pole saw attachment which it works with just fine.
However I also have Ryobi Edger and tiller attachments that the Greenworks Powerhead will not turn. I've tried it on both the #1 and #2 settings, but nothing.
You pull the trigger, the motor starts to engage and then it immediately shuts down.
It's a good thing I didn't get rid of my Ryobi 40V.
I was looking for something with more torque and power, I don't believe this is it.
Falls flat when you try to use attachments.
I have a pole saw attachment which it works with just fine.
However I also have Ryobi Edger and tiller attachments that the Greenworks Powerhead will not turn. I've tried it on both the #1 and #2 settings, but nothing.
You pull the trigger, the motor starts to engage and then it immediately shuts down.
It's a good thing I didn't get rid of my Ryobi 40V.
I was looking for something with more torque and power, I don't believe this is it.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , July 29, 2021
Hello K Hayes,
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit not staying on with the attachments. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, charger and attachments handy so that we can gather all necessary details and complete troubleshooting with you.
Thank you for taking the time to leave this review. We would like to take the opportunity to appropriately address your concern regarding the unit not staying on with the attachments. Please contact our customer support line at 1-888-909-6757 (1-888-90WORKS). We kindly ask that you have the unit, battery, charger and attachments handy so that we can gather all necessary details and complete troubleshooting with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Everything you need to maintain those hard to reach location
on July 27, 2021
Posted by: Jon Grav
from Falmouth, Maine
Gender:Male
Verified Purchase:Yes
Solid tool for getting the job done at home and more. The battery last far longer than i need for trimming vegetation. Cuts through small un wanted shrubs well too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com