Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,136 Reviews)
Rating breakdown 1,136 reviews
5 Stars
836
4 Stars
157
3 Stars
54
2 Stars
38
1 Star
51
90%of customers recommend this product.
(
860 out of
951)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
1
Ryobi Expand-it does not work
on August 7, 2021
Posted by: gw2021
from New Jersey
I just purchased this product few weeks ago for home DIY needs along with many other greenworks set up (chainsaw, mower, hedge trimmer, blower, etc). String trimmer itself seems to work fine but brush cutter attachment from Ryobi does not work. I am experiencing identical issues that many other posted on this product. It spins for a second then stops. I checked the connection over and over. I would like to return this product if possible as attachment capable was a huge reason why I choose this specific unit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 9, 2021
Hello there,
We are sorry to hear about this issue. As the unit has been designed to be attachment capable, we would advise contacting our team directly for assistance at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
However, if you wish to return the product, please follow the return policy as listed in the following link: https://www.greenworkstools.com/return-policy
We are sorry to hear about this issue. As the unit has been designed to be attachment capable, we would advise contacting our team directly for assistance at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
However, if you wish to return the product, please follow the return policy as listed in the following link: https://www.greenworkstools.com/return-policy
Written by a customer while visiting greenworkstools.com
Posted by: Heidi10
from Colorado
Gender:Female
Verified Purchase:Yes
Whole different world without gas or electric chord
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
greenworks for life
on August 6, 2021
Posted by: jfred
Gender:Male
I brought this item just easy to setup and use and the warrant is awesom
Written by a customer while visiting greenworkstools.com
Posted by: H666
Gender:Male
Verified Purchase:Yes
Easy to use, works just as well as the gas one I had
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Assembly, easy to use and can easily manage the entire yard.
on August 4, 2021
Posted by: Willis02
from Rosedale, MD
Gender:Male
I bought this a couple months ago. Easy Assembly, easy to use and can easily manage the entire yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kenny D
from Roanoke
Gender:Male
Verified Purchase:Yes
40 to one , 50 to one, omg I forgot to get the gas , prime bulb 8 times 10 times , half choke ,full choke... You kidding me, unbelievable ,we all have partook in this kind of madness and insanity. BUT thanx to my pro 60v 4ah trimmer and blower combo life has got a whole lot better,and looks alot better since going green with greenworks and a greenworks combo. Just push trigger and go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent trimmer
on August 3, 2021
Posted by: Donald W
from San Antonio Tx
Gender:Male
I bought this tool new. It’s well balanced and the charge last throughout the whole yard. It’s so light my grandson can use it without a hassle. I love my Greenworks Tools
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Missing Parts
on August 2, 2021
Posted by: CustomerMissingABracket
from Boston, MA
Gender:Male
Might be a good tool if all the parts were in the box. Long as I cannot attach the handle this is a 1-star tool.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, August 3, 2021
Hello CustomerMissingABracket,
We are sorry to hear that some parts seem to be missing. We would never want out customers to have this experience, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry to hear that some parts seem to be missing. We would never want out customers to have this experience, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com