Amazing trimmer, wasn't sure if it would be able to hold up to my old Milwaukee gas trimmer, but it does! Same performance, 10% of the noise and I have a guilt free conscious knowing I'm not burning gas!
Works great, until you have a problem with the spool or need to replace it. That is the most frustrating system I have ever seen in a weed eater by far. That alone makes me hate this product, and wish I had got something else. And I'm not giving more than 1 star to a product that I want to replace in under a year
Response from greenworkstools.comBy Greenworks, Customer Care , October 14, 2021
Hello babatort,
Thank you for taking the time to leave this review. We apologize for any trouble you have encountered and appreciate your feedback on this matter. It is possible that the trimmer head just needs to be worked in, as this should be able to be completed by hand. This string trimmer head has been designed for very quick and efficient reload while being easy to rewind. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It’s also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line and save money on more costly replacement spools. Here is a video to demonstrate how it works! https://www.youtube.com/watch?v=cN7AWcI9wvY If you are experiencing issues with reloading the string, we would be happy to see how we can help! Please kindly give us a call at please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Great products but should come with a larger battery.
Response from greenworkstools.comBy Greenworks, Customer Care, October 13, 2021
Hello Mmmass,
We thank you for taking the time to provide us your feedback. We glad to hear you are happy with our Greenworks Tools! We have passed your suggestion on to the proper channels, as we are always looking to make improvements for the future. Thank you again for your interest and support. To purchase additional battery click the link HERE: https://www.greenworkstools.com/shop-by-tool/accessories?voltage=34 It's worth noting, all our 60V batteries can be used interchangeably with our 60V tools. *Some exceptions apply for the 60V 8.0Ah battery.
Had this product a month or so, used it several times. I use it for Light trimming, around the house, 75 ft driveway, a few trees and a ditch under driveway. trimmer is plenty strong, consumes 1/4 of battery each use, and string is strongest I've seen. Very satisfied.