I don't know if it works. The tool arrived unusable. The lower part does not connect to the upper part as the mechanism to lock them together does not work. The tool got delivered mid October 2021 and no answer from support as of 11/10/2021
Response from greenworkstools.comBy Greenworks, Customer Care, November 12, 2021
Hello uwest,
Thank you for taking the time to voice your concerns. We do understand that you have contacted us already. If it was by email and you did not receive a reply within 48 hours, please know that sometimes messages can be bounced back and or not received on our end. We'd love to make this experience right for you, a member of our team will reach out to you regarding this issue. We ask that you keep an eye on your inbox as well as your junk/spam folder.
Powerful, torquey and works perfectly with all my Trimmer Plus attachments. The weight is lighter than my old gas one, and it vibrates a lot less, which helps you work longer. The shoulder strap is helpful as well. The 4.0 Ah battery comes with more than enough power, it easily lasts all my 10,000sqft work, and it is compatible with my mower, which makes it a no-brainer. The trimmer isn't the cheapest, but well worth every penny spent on its capability. It can do and well all jobs you need at home, from lawn to trees stress free.
Works great BUT if you ever need a part, like bump head you will never find one.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 8, 2021
Hello davsant
Sorry to hear you are having a difficult time finding this replacement part! You would need to purchase the Trimmer Head Assembly, part number R0201834-00. Please contact Greenworks directly for replacement parts at 1-888-909-6757.
Easy to assemble right out of box. Instructions for use easy to follow. POWERFUL TRIMMER and easy to operate. Quality piece of equipment!! Waiting for an attachment to be back in stock so I can edge my driveway and sidewalks. Neighbors who see me using it ask about it all the time. I love it!!
Heavier than my little electric trimmer, but made up for it with lots of long lasting power, capable of cutting a field that hadn’t been mowed all season.