Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.4
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
379
4 Stars
65
3 Stars
28
2 Stars
21
1 Star
28
89%of customers recommend this product.
(
378 out of
424)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5
No gas great
on September 20, 2025
Posted by: JohnyO
from NJ
Gender:Male
[This review was collected as part of a promotion.] Works great and since it is battery I never have to worry about it starting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mrs Cee Cee
from NJ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fantastic energy and light weight easy to manage for everyone in the house. Good results, makes it fun.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LPaulR
from Western NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really enjoy my Greenworks tools. This one replaces the Gen 1 I had. Thus unit is a bit on the heavy side.
Pros: Cost-Saver, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Larry N.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent tool. works great. fast charging battery.
Pros: Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Slickville/Saltsburg Pennsylvania
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great website. Got product very fast. Very easy to use. I am switching all my small yard tools to greenworks pro products. That should tell you how I feel about the greenworks line up. Have a pole saw. Next will be a tiller. This string trimmer works amazing. Really enjoy the new head design. Better than the fist Gen string trimmer. Thank you greenworks.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great. Easy loading
on November 3, 2025
Posted by: Anonymous
from Laurel, MD
Gender:Male
[This review was collected as part of a promotion.] I bout the 60 volt trimmer a few months ago. The new model is much more powerful and so much easier to load than the old one. I love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RitaP
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the power. It is light enough for me to use regularly and does a great job. This new model holds alot more string then the others. A great product and price
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not the best greenworks product I own
on March 10, 2026
Posted by: RgpGill
After assembly I used it to replace my old string trimmer. My first thought was that the string head was very difficult to re sting. It took me way too long to remove the spool after I tried to load the string as seen on YouTube. I thought I could feed it through without removing the head but there was still broken off sting in the spool.
It took me 15 minutes to get the head apart and re thread the spool. I wish I had done more repurchase before buying this particular tool.
It took me 15 minutes to get the head apart and re thread the spool. I wish I had done more repurchase before buying this particular tool.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 11, 2026
Hello RgpGill.
Thank you for sharing your feedback. We are glad to hear you chose the 60V 16" Gen2 String Trimmer, but we are sorry to learn that the restringing process was frustrating during your first use.
If there is leftover or broken line inside the spool, the head does need to be opened so the spool can be cleared before installing new trimmer line. Once the spool is empty, it should be removed by pressing the tabs on the head and lifting the spool out. After that, the line can be wound evenly in the direction indicated on the spool and then reinstalled into the head.
Many users find that after the first restring; the process becomes much quicker as you become familiar with the spool mechanism. Ensuring the correct line diameter is used and keeping the line wound neatly can also make reinstalling the spool easier.
If you continue to have difficulty with the trimmer head, our support team would be happy to walk you through the process and provide additional tips. You can contact Greenworks Customer Success at 1-888-909-6757 or start a Live chat on www.greenworkstools.com for assistance.
We appreciate your feedback, as it helps us improve both our products and user experience.
Thank you for sharing your feedback. We are glad to hear you chose the 60V 16" Gen2 String Trimmer, but we are sorry to learn that the restringing process was frustrating during your first use.
If there is leftover or broken line inside the spool, the head does need to be opened so the spool can be cleared before installing new trimmer line. Once the spool is empty, it should be removed by pressing the tabs on the head and lifting the spool out. After that, the line can be wound evenly in the direction indicated on the spool and then reinstalled into the head.
Many users find that after the first restring; the process becomes much quicker as you become familiar with the spool mechanism. Ensuring the correct line diameter is used and keeping the line wound neatly can also make reinstalling the spool easier.
If you continue to have difficulty with the trimmer head, our support team would be happy to walk you through the process and provide additional tips. You can contact Greenworks Customer Success at 1-888-909-6757 or start a Live chat on www.greenworkstools.com for assistance.
We appreciate your feedback, as it helps us improve both our products and user experience.
Written by a customer while visiting greenworkstools.com