Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,136 Reviews)
Rating breakdown 1,136 reviews
5 Stars
836
4 Stars
157
3 Stars
54
2 Stars
38
1 Star
51
90%of customers recommend this product.
(
860 out of
951)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Posted by: Gibson W
from Dallas, TX
Gender:Male
Verified Purchase:Yes
This is power and easy to use. I like the flexibility of the handle. I can adjust it in many different positions for best height and comfort. I like the included shoulder strap the reduce the weight the hands have to hold.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
EXCEPTIONAL QUALITY AND UNBELIEVABLE PERFORMANCE BATTERTY TOOLS
on April 7, 2022
Posted by: JCMJMay
from Yakima, Washington
Gender:Male
Verified Purchase:Yes
We love our new "Green Works" tools. The old gas and mixed gas tools are gone for good. The quality and performance of our new string trimmer is far better than anticipated. The blower is much better than our old mixed gas model. Battery and charger are excellent with durability that beat our best estimations. Can freely and willingly recommend these "Green Works" tools to anyone.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent leaf blower and weed eater combo
on April 7, 2022
Posted by: Mary1957
from Roanoke, Va
Gender:Female
I bought this for my husband to replace his gas weed eater. It works great on bigger stalk weeds. Easy to handle. No need to mix Smelly oil and gas. The leaf blower is powerful and easy to handle. Bought this to replace an electric leaf blower. No need to mess with long extension cords getting caught on objects as you moved about the yard
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great features
on April 5, 2022
Posted by: Meljay
from Fayetteville, GA
Gender:Male
Excellent product with durable features, easy to load and convenient.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Heavy and not well balanced
on April 2, 2022
Posted by: Noah Hurry
from Bethany Beach, DE
Gender:Male
After my first use my arms are exhausted. I used the provide strap but it is not attached to the tool at the center of balance and you need a special wrench to move it which I don't have and they didn't provide. I'm going to work on getting the balance adjusted but it could have come that way out of the box.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 4, 2022
Hello Noah Hurry,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. we do not recommend modifying any part of the unit; modifying the string trimmer would void the warranty. We do recommend adjusting the handle. This adjustment can provide a better balance between the battery and the base. To adjust the balance of the unit, loosen the screws to move the auxiliary handle up and down the shaft till you are comfortable.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. we do not recommend modifying any part of the unit; modifying the string trimmer would void the warranty. We do recommend adjusting the handle. This adjustment can provide a better balance between the battery and the base. To adjust the balance of the unit, loosen the screws to move the auxiliary handle up and down the shaft till you are comfortable.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Lulusue
from Ga
Gender:Female
Verified Purchase:Yes
Battery last a long time,got the whole yard done and still had battery left , works great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good product.
on March 20, 2022
Posted by: Tom J A
from Phoenix, AZ
Gender:Male
Bought this to get rid of the annoying electric cord and the gas trimmer that would never start. Works great. Very effective on tall, tough grass and weeds. Only complaint is that it is kind of heavy. Also, I wish they had a bag or case for storage. Will never go back into the box. Overall very good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Line Feed Difficult
on March 14, 2022
Posted by: KB704
from Charlotte, NC
Gender:Female
Product received with no defects and had it for about six months. Putting the line head on is difficult. Does not snap into place easily. Had to get a male neighbor to help. After replacing the line the first time, only one side would feed. Took apart the head as per instructions which is not the easiest. Once again getting the head to "snap" back in place was difficult. Line feed worked for about ten minutes then again one side would not feed. I didn't purchase this as a single line trimmer. Very disappointed in the trimmer and will have to look for another brand. I have several other Greenworks products which I really like but this trimmer is awful.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , March 15, 2022
Hello KB704,
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer. One of the highlights of the Greenworks Pro string trimmer has to do with the Load N’ Go trimmer head. The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It’s also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line(purchased at your local hardware store) and save money on more costly replacement spools.
You will need approximately 15' of trimmer line at .080"/.095" in diameter. Note the hash mark on the knob and the hash mark on the spool cover, while holding the spool cover in place with one hand, turn the knob until the hash mark line up with the hash mark on the spool cover. Then take the trimmer line and feed it through one of the holes in the side of the head until there is an even amount on both sides. Then wind the line into the spool by turning the knob clockwise. If you wish to readjust the line or if the line has been wound too short, push down on the knob and wind it counterclockwise. Be sure to leave about 5 inches of slack on each side of the spool.
For demonstration, have a look at the following video! https://www.youtube.com/watch?v=-xMJH4NMsyg.
If you are experiencing issues with reloading the string, we would be happy to see how we can help! Kindly contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer. One of the highlights of the Greenworks Pro string trimmer has to do with the Load N’ Go trimmer head. The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It’s also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line(purchased at your local hardware store) and save money on more costly replacement spools.
You will need approximately 15' of trimmer line at .080"/.095" in diameter. Note the hash mark on the knob and the hash mark on the spool cover, while holding the spool cover in place with one hand, turn the knob until the hash mark line up with the hash mark on the spool cover. Then take the trimmer line and feed it through one of the holes in the side of the head until there is an even amount on both sides. Then wind the line into the spool by turning the knob clockwise. If you wish to readjust the line or if the line has been wound too short, push down on the knob and wind it counterclockwise. Be sure to leave about 5 inches of slack on each side of the spool.
For demonstration, have a look at the following video! https://www.youtube.com/watch?v=-xMJH4NMsyg.
If you are experiencing issues with reloading the string, we would be happy to see how we can help! Kindly contact Greenworks at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com