Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5 out of 5
4.5
(1,136 Reviews)
Open Ratings Snapshot
Rating breakdown 1,136 reviews
5 Stars
836
4 Stars
157
3 Stars
54
2 Stars
38
1 Star
51
90%of customers recommend this product. 
(
860 out of 951
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5 out of 5
5
Better than Gas
on April 20, 2022
Posted by: Poppa V
from Sea Girt NJ
Gender:Male
Works just like a gas trimmer. Just as powerful but far quieter. No fussing with spilled fuel. The 60v battery makes the top end a rad heavier but it well balanced.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Pro 60V 13" Cordless String Trimmer & Leaf Blower
on April 20, 2022
Posted by: JMJP
from Mississippi Gulf Coast
Gender:Male
Verified Purchase:Yes
These have performed better than expected. While my property is only 60' x 100' I can use both the blower and edger on 1 charge. Only issue is the weight of the battery - it is significantly heavier than the 40V.
I plan to buy an hedger and a chainsaw in the near future.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Powerful and quiet
on April 19, 2022
Posted by: RustyZ
from West Virginia
Gender:Male
Only used for a few hours now but overall I’m very impressed. It is as powerful as my gas Ryobi string trimmer but very easy to use quiet and low vibration. It is about as heavy as a gas trimmer with a 4 or 5 amp hour installed. Spare battery is recommended if using for an hour plus at a time. String head worked well for loading. I did not experience shutdown issues fro excessive load except when the head became tangled in some landscape fabric. Overall very happy with the purchase. I didn’t think I would be able to completely retire my gas trimmer but it appears to be able to do everything that it could.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Reduce your carbon footprint
on April 19, 2022
Posted by: William S
from Ohio
Gender:Male
Verified Purchase:Yes
Personal responsibility is eliminating your carbon footprint on the planet in areas of your life where you can make decisions. These products are affordable. There is no excuse. Everyone who owns a home should own the Greenworks products. This trimmer eats away at the grass and weeds with ease. Great investment.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Inherent flaw
on April 16, 2022
Posted by: Mdndhhddh
from PA
Gender:Male
This is an amazing tool. Unfortunately there is an issue with the trigger mechanism. When changing speeds of the motor it turns off and give an error. Greenworks was super to work with and sent me 3 replacements but they all had the same problem. Finally i gave up and got a full refund. It’s unfortunate because this was a great product. Was sad that it didnt work out. If you decide to buy one try “revving the motor” like you would in a car before a race, and see if it cuts out.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello Mdndhhddh,

Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us. This is not typical experience with any Greenworks product and we're curious of what the actual issue ended up being. We would appreciate the opportunity to learn more about this and get to the bottom of what happened. If you have a moment, please feel free to contact our Customer Care department at 1-888-909-6757 (1-888-90WORKS).
Thank you and we look forward to hearing from you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Wallace 75071
on April 16, 2022
Posted by: Wallace 75071
Gender:Male
Verified Purchase:Yes
Great look, not heavy or bulky. We used yesterday and it was great. Nice job on yard. First products purchased with lawn mower and love everything. My new go to for the lawn!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Bad Battery
on April 16, 2022
Posted by: Anonymous
from Lewiston
Gender:Male
Verified Purchase:Yes
The only complaint I have is the battery is already dead it won’t charge on the charger. I just purchased these products and I shouldn’t have battery problems already
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello Johnmayhue,

Thank you for your review. Sorry to hear that you are having an issue with your battery/charger. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Excellent chainsaw
on April 15, 2022
Posted by: Mosbysmom
from Roanoke Va
Gender:Female
Verified Purchase:Yes
Plenty of power. Balances well to be able to cut through larger pieces of trees.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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