Really like the precise speed control for edging. Like the balance of the trimmer making it easier on the back. Battery life is more than adequate for my needs.
Very good product. Battery charges quickly and tool lasts a long time - over and hour and a half. Unit seems well balanced and quite powerful. Shoulder strap helps balance and ease the weight of the unit
starts running as soon as it winds up speed it dies
on May 25, 2021
Posted by: Bob Bel
from Medford, Oregon
Gender:Male
My son bought 40v 2 battery weed wacker new for mother's day second time out she complained of it dying when she uses it. It now spins up then dies like the batteries are dead but both are 24.4 V no load.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 27, 2021
Hello Bob Bel,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.