It's okay, I purchased to replace a 13" 60v Greenworks on which the motor bearings froze. I would give that one five stars, this one is ergonomically inferior, the debris shield is inferior to any string trimmer I've used and it doesn't have an edge guide or a option for an edge guide. The one I received also had wierdly used looking components even though the box was sealed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello Valued Greenworks Customer,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Seems to work OK with supplied string trimmer attachment - however, it DOES NOT WORK with my attachments. I have a Ryobi edger, hedge trimmer and other attachments - this unit DOES NOT work with them as described in Q&A about this unit. I am very disappointed, since this is why I selected this unit. I would like to return - guess I will have to purchase a replacement gas engine.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 22, 2021
Hello SuperSid,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Bought this for my dad after owning one myself for several years. I own 5 products in this 60V line and they are all excellent! This string trimmer is sturdy, the battery lasts more than long enough to finish your yard, and provides plenty of power! Added bonus that the string feed works properly with minimal breakage (unlike other brands I've used!). Huge step up for those of you considering switching from gas powered. Minimal maintenance, no gas or oil to store, and you don't have to spend 30 minutes trying to get the machine to start!
Trimmer is exactly as described. It was easy to assemble, works well and the battery life is reasonable. I'm very pleased and will certainly be looking at other GreenWorks products as needs arise.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for your review. We are pleased to read that you are enjoying this string trimmer! We appreciate you taking the time to share your experience!
As a previous owner of Greenworks tools I was aware of their quality and dependability and was not disappointed with my recent purchase of the string trimmer and the shared batteries with my blower.