This trimmer is really powerful and worked for all my needs when I have to cut the grass or trim the edge. Only difficulty is to wind the string and I find it little hard.
I got this to upgrade from an old cheap 24v trimmer. Multiple times every time ive used it, on occasion when pressing the trigger it seems to jerk a little but then wont turn on. It refuses to turn on after pulling the trigger multiple times and the only way to get it running again is to completely remove the battery and put it back in. I wouldnt expect this from a high end trimmer when my low end one never had this problem.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 9, 2021
Hello,
Thank you for sharing your experience. We are sorry to hear about this issue! Know that this would not be considered normal and we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
I bought this for my wife, and yes she did ask for it. It goes along with her 60v blower. She loves them and with having 2 batteries and 2 chargers, she is never bogged down. I have a gas trimmer and a back pack blower because we have 4 1/2 ac. But she uses hers in her large gardens and plantings.