Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.4
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
379
4 Stars
65
3 Stars
28
2 Stars
21
1 Star
28
89%of customers recommend this product.
(
378 out of
424)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Posted by: Anonymous
from Kansas City
Gender:Female
Verified Purchase:Yes
Have used this trimmer a few times. The string that came with the tool will not advance while cutting or when tapping it on the ground. My hand is not large enough to squeeze the tabs to open the cover so I have to wait for my son or brother-in-law to come over and take it off. Greenworks should consider women may be using their tools and design accordingly.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello Clansa,
Thank you for your review. We are sorry to hear that you are experiencing an issue with the string trimmer. Often when the line will not feed it either means that the line is running out or that that is a tangle. Greenworks has a passion to provide superior, innovative, and sustainable battery-powered solutions that exceed our user's expectations in every way. We consider all users when designing our tools as we want yard work to be easy! It is unfortunate to hear that you aren't able to open the cover. Should you require further troubleshooting, please contact us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear that you are experiencing an issue with the string trimmer. Often when the line will not feed it either means that the line is running out or that that is a tangle. Greenworks has a passion to provide superior, innovative, and sustainable battery-powered solutions that exceed our user's expectations in every way. We consider all users when designing our tools as we want yard work to be easy! It is unfortunate to hear that you aren't able to open the cover. Should you require further troubleshooting, please contact us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Andrew H
from Austin, TX
Gender:Male
Verified Purchase:Yes
The first mower came without hardware for the handle, the mulch plug was missing, one of the two battery ports didn’t work, nor did the headlights. After over an hour on the phone with support, a replacement was on the way. Mower two is fully functional, but the mulch plug is missing (again), and part of the handle assembly is bent (maybe from shipping, but the box doesn’t clearly show damage). Waiting to see how it’ll be handled.
Despite the issues with getting a fully functional/undamaged product, the mower seems great. Built quality looks better than my corded Greenworks mower which served me well for eight years before I sold it in favor of this.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello Andrew H,
Thank you for your review. We are very sorry to hear about the condition that your unit has been delivered in. We understand how this would be frustrating. Rest assured that our team is happy to help with all concerns! Please contact us for further assistance at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are very sorry to hear about the condition that your unit has been delivered in. We understand how this would be frustrating. Rest assured that our team is happy to help with all concerns! Please contact us for further assistance at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: MG77
from Ohio
Gender:Male
Verified Purchase:Yes
This one replaced the prior model that I used for 5yrs without an issue and every bit as good. Only reason I bought a new one was to pass on the old to a family member. I also own a Greenwork mower that I love. Great products !!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Pattyo
from NY
Gender:Male
Verified Purchase:Yes
German works great bum feed I don't like it all doesn't seem to work found myself bumping it by my hand ..... Very annoying never liked the bump feed as for the trimmer itself it works fine
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Trimmer
on July 14, 2022
Posted by: TNTrimmer
from TN
Gender:Male
Used a few times and very impressed so far. Great trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Icecaster417
from SW, Missouri
Gender:Male
Verified Purchase:Yes
Very powerful, have used it as a trimmer and light edging. Weight is reasonable and it is well balanced. Changing the trimming line is super easy and the battery lasts long enough to do everything I need on 1/3 acre. Very pleased with my new trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RIck1960
Verified Purchase:Yes
String release works well. Head slides nicely on ground to maintain a good and constant cut height. Battery power and length of run time is good
Written by a customer while visiting greenworkstools.com
Posted by: DavidB266
from Westerville, Ohio
Gender:Male
Verified Purchase:Yes
This is my 2nd Greenworks trimmer. Best in its class. I especially like the bump head on this trimmer as I can just feed my line through the holes and twist the bump head to wind the line. With the battery powered trimmer it saves me time and no gas to worry about.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com