Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless Battery String Trimmer (Attachment Capable) with 4.0 Ah Battery & Charger - Green
Average customer rating
4.4
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
366
4 Stars
64
3 Stars
27
2 Stars
20
1 Star
28
89%of customers recommend this product.
(
364 out of
410)
Customer Reviews for Greenworks - 60V 16" Cordless Battery String Trimmer (Attachment Capable) with 4.0 Ah Battery & Charger - Green
Customer Rating
5
Pro 60V 16" Brushless String Trimmer w/ 2.5 Ah Bat
on July 9, 2022
Posted by: KMcC
from Vermont
Gender:Female
Verified Purchase:Yes
Very happy with this trimmer. Light weight enough and powerful too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rick in the yard
Gender:Male
Verified Purchase:Yes
Really powerful.
Takes a little care when edging, since there is no bale to ride on. Must hold it off the ground at the right angle.
Takes a little care when edging, since there is no bale to ride on. Must hold it off the ground at the right angle.
Written by a customer while visiting greenworkstools.com
Posted by: Ratgas
from Tennessee
Gender:Male
Verified Purchase:Yes
Much better design than previous version of same trimmer. Hopefully, a replacement guard will be part of replacement parts to be available for this model. Previous model/design trimmer's guard broke in half and no way to replace it, which prompted me to buy this new one. Assembly was easy. Works just as good as previous model; however, does seem handle differently (probably just imagination after using previous model for several years). All-in-all happy with product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Kansas City
Gender:Female
Verified Purchase:Yes
Have used this trimmer a few times. The string that came with the tool will not advance while cutting or when tapping it on the ground. My hand is not large enough to squeeze the tabs to open the cover so I have to wait for my son or brother-in-law to come over and take it off. Greenworks should consider women may be using their tools and design accordingly.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello Clansa,
Thank you for your review. We are sorry to hear that you are experiencing an issue with the string trimmer. Often when the line will not feed it either means that the line is running out or that that is a tangle. Greenworks has a passion to provide superior, innovative, and sustainable battery-powered solutions that exceed our user's expectations in every way. We consider all users when designing our tools as we want yard work to be easy! It is unfortunate to hear that you aren't able to open the cover. Should you require further troubleshooting, please contact us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear that you are experiencing an issue with the string trimmer. Often when the line will not feed it either means that the line is running out or that that is a tangle. Greenworks has a passion to provide superior, innovative, and sustainable battery-powered solutions that exceed our user's expectations in every way. We consider all users when designing our tools as we want yard work to be easy! It is unfortunate to hear that you aren't able to open the cover. Should you require further troubleshooting, please contact us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Andrew H
from Austin, TX
Gender:Male
Verified Purchase:Yes
The first mower came without hardware for the handle, the mulch plug was missing, one of the two battery ports didn’t work, nor did the headlights. After over an hour on the phone with support, a replacement was on the way. Mower two is fully functional, but the mulch plug is missing (again), and part of the handle assembly is bent (maybe from shipping, but the box doesn’t clearly show damage). Waiting to see how it’ll be handled.
Despite the issues with getting a fully functional/undamaged product, the mower seems great. Built quality looks better than my corded Greenworks mower which served me well for eight years before I sold it in favor of this.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 12, 2022
Hello Andrew H,
Thank you for your review. We are very sorry to hear about the condition that your unit has been delivered in. We understand how this would be frustrating. Rest assured that our team is happy to help with all concerns! Please contact us for further assistance at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are very sorry to hear about the condition that your unit has been delivered in. We understand how this would be frustrating. Rest assured that our team is happy to help with all concerns! Please contact us for further assistance at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: MG77
from Ohio
Gender:Male
Verified Purchase:Yes
This one replaced the prior model that I used for 5yrs without an issue and every bit as good. Only reason I bought a new one was to pass on the old to a family member. I also own a Greenwork mower that I love. Great products !!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Pattyo
from NY
Gender:Male
Verified Purchase:Yes
German works great bum feed I don't like it all doesn't seem to work found myself bumping it by my hand ..... Very annoying never liked the bump feed as for the trimmer itself it works fine
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Trimmer
on July 14, 2022
Posted by: TNTrimmer
from TN
Gender:Male
Used a few times and very impressed so far. Great trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com