Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.4
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
382
4 Stars
65
3 Stars
29
2 Stars
22
1 Star
28
89%of customers recommend this product.
(
380 out of
427)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Posted by: Oleypic
from CT
Gender:Male
Verified Purchase:Yes
I used gas trimmers all my life and decided to purchase this 60v 16” trimmer. Glad I did, this trimmer does all of my yard(1.5ac) with a full charge. Highly recommend to try it out. Thanks Greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CParker
from WV
Gender:Male
Verified Purchase:Yes
I have had this string trimmer for about month now and everything seems to be going great. The trimmer works well around the house and other structures, as well as mowing down tall grasses and weeds on my property. The trimmer has the power to accomplish what I need it to do, the battery life is reasonable, and switching batteries with a fresh one (sold separately) is quick and easy. I have a large property, a few acres, and I can go through a couple batteries/hours before I take a break to let things recharge - no fatigue from devise usage, which is nice due to having to walk up and down WV hills.
I would love it if Greenworks made some of its own attachments, like a light brush clearing attachment (unless they do and I'm just not seeing it). I tried to use a third party attachment that is on the certified list, but for some reason I couldn't get it to work and couldn't determine the malfunction. But the trimmer does alright with tall grasses and weeds. I just need to find a solution for more effectively trimming thicker grasses and other more dense plants in that medium range before moving on to actual brush clearing tools for the extremely dense plants and wood.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donna Rue
from Northeast Oklahoma
Gender:Female
Verified Purchase:Yes
Dual string trimmer that is amazing lite and easy for a short woman to use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: L Garcia
from Nobleton, Florida
Gender:Male
Verified Purchase:Yes
A bit heavy but it works great. Battery lasts a long time and it has plenty of power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Juang
from Atlanta GA
Gender:Male
Verified Purchase:Yes
Bought because it was attachment capable and it didn’t work with brand new TrimmerPlus edging attachment. The motor was not strong enough it could not make the blade spin.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 12, 2021
Hello Juang,
I am sorry to hear that your unit did not work with the TrimmerPlus attachments. However, our 60v line has been tested and confirmed to work with TrimmerPlus. If the only issue is with an attachment we advise to contact the manufacturer of the attachment. If you would like us to look into this issue in more detail with you, please do not hestiate to contact us at 1-888-909-6757 or by email to info@greenworkstools.com.
I am sorry to hear that your unit did not work with the TrimmerPlus attachments. However, our 60v line has been tested and confirmed to work with TrimmerPlus. If the only issue is with an attachment we advise to contact the manufacturer of the attachment. If you would like us to look into this issue in more detail with you, please do not hestiate to contact us at 1-888-909-6757 or by email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: GaryW
Verified Purchase:Yes
I've only used it twice but, because I keep being bugged to rate it, okay. So far, so good. If a product could be accurately rated based on only two uses, I'd rate it a 5. If customer support was good, I'd also rate it a 5. But customer support is nearly nonexistent. I've called twice, once for this product (90 minutes on hold for a quick question) and once for another product (60 minutes on hold). To my mind, that doesn't qualify as "customer service".
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 11, 2021
Hello GaryW,
Thank you for taking the time to leave a review. We're happy to hear that you are satisfied with your purchase. I am sorry to read our customer support has been lacking. This is certainly not an experience we want you our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier season. We thank you for your patience and understanding as we work to improve this experience for you. If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to leave a review. We're happy to hear that you are satisfied with your purchase. I am sorry to read our customer support has been lacking. This is certainly not an experience we want you our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier season. We thank you for your patience and understanding as we work to improve this experience for you. If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: PRF3
from Maryland
Gender:Male
Verified Purchase:Yes
Very powerful and lasts a lot longer than I thought it would off the 4Ah battery (roughly an hour or two).
It is also sturdy, easy to hold and the strap that comes with it helps balance the weigh nicely.
Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Tool
on August 10, 2021
Posted by: Ld mcclain
from Birmingham, AL
Gender:Male
Purchased a month ago, impressed with 60volt system and will use with my extended hedge trimmer that is also 60 volt. Strongly recommend to everyone considering a battery powered unit!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com