Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless Battery String Trimmer (Attachment Capable) with 4.0 Ah Battery & Charger - Green
Average customer rating
4.4
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
366
4 Stars
64
3 Stars
27
2 Stars
20
1 Star
28
89%of customers recommend this product.
(
364 out of
410)
Customer Reviews for Greenworks - 60V 16" Cordless Battery String Trimmer (Attachment Capable) with 4.0 Ah Battery & Charger - Green
Posted by: RPDun
from Gainesville Florida
Gender:Male
Verified Purchase:Yes
Trimmer is exactly as described. It was easy to assemble, works well and the battery life is reasonable. I'm very pleased and will certainly be looking at other GreenWorks products as needs arise.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for your review. We are pleased to read that you are enjoying this string trimmer! We appreciate you taking the time to share your experience!
Thank you for your review. We are pleased to read that you are enjoying this string trimmer! We appreciate you taking the time to share your experience!
Written by a customer while visiting greenworkstools.com
Posted by: ExpectedBetter
Gender:Male
Verified Purchase:Yes
It's okay, I purchased to replace a 13" 60v Greenworks on which the motor bearings froze. I would give that one five stars, this one is ergonomically inferior, the debris shield is inferior to any string trimmer I've used and it doesn't have an edge guide or a option for an edge guide. The one I received also had wierdly used looking components even though the box was sealed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello Valued Greenworks Customer,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I am 88 yrs old and it is perfect for me . Light and tough !
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Greenworks string trimmer issues
on June 19, 2021
Posted by: ETS51
from Puyallup, Wa
Gender:Male
I’ve had my green works string trimmer now for a few months and at first it worked fantastic but as of now 6/2021, the battery will not stay locked in the battery slot. It runs for a few seconds and then the battery pops out and shuts it off. Seems a little cheap because it’s only a few months old.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello ETS51,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: Grass Cutter 2
Verified Purchase:Yes
Works well, cuts great. Much less string breaks than other trimmers I’ve owned. But a bit of the heavy side.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 22, 2021
Hello Grass Cutter 2,
We are glad that you are enjoying the overall performance of this edger and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
We are glad that you are enjoying the overall performance of this edger and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Cory from va
from Va
Gender:Male
Verified Purchase:Yes
This trimmer has surprised me with the amount of power it has. Much better than the blue competition. The batter could last a little longer but i have 2 so if need be just switch them. Overall impressed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: art pa
from brodheadsville, pa
Gender:Male
Verified Purchase:Yes
this product is easy to use. battery life is good. much lighter than my old gas powered string trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Guitaray
from New Hampshire
Gender:Male
Verified Purchase:Yes
Excellent trimmer. Slightly heavy with 4AH battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com