Already has a loud clicking noise after three uses. I regret buying this, and definitely don’t recommend it. It’s cheaply made, feels cheap and performs cheap.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 4, 2022
Hello JMinCO,
Thank you for sharing your experience with this string trimmer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757. We would be happy to look into this with you!
This is my 3rd tool from Greenworks (leaf blower and hedge trimmer) The string trimmer is the right height, powerful, and quiet! The string bounce feeder is flawless. I couldn't be more pleased with Greeworks products. My next WILL be the 25" lawnmower! Hope this help your decision!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 26, 2022
Hello Randy in OK
Thank you for taking the time to share your experience with us. We are glad to read that overall, you have been enjoying this string trimmer. We pride ourselves on creating long lasting tools that have great use and function. We'd love to share some tips to store the battery when not in use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. If it ends up that you are having an issue with the string trimmer or wondering what lawn mower would best suit your needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.and we would be happy to assist you. Thank you for your feedback!
This trimmer has been great. Battery life is plenty to trim up spots can’t get with mower then put same battery in edger and handle driveway and sidewalks with no issue. Power is great on tool as well.