Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.4
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
382
4 Stars
65
3 Stars
29
2 Stars
22
1 Star
28
89%of customers recommend this product.
(
380 out of
427)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5
Awesome product!
on April 9, 2023
Posted by: John R.
from Bel Air, MD
Gender:Male
Often when I purchase products online, they aren't quite what I expected. They are acceptable, but not great. This trimmer is an exception. It is an EXCEPTIONAL PRODUCT! The price was right, the delivery was super-fast, and the performance.......WOW! I just finished using it for the first time and trust me, it is everything you want in a trimmer and more. I have a steep hill in my backyard that I have been paying a company to cut each week because it is so steep and requires a powerful trimmer. I was able to knock it out in 30 minutes! The unit will pay for itself in a month! It is HEAVY; make no mistake. But it is powerful and will get the job done!
I now have a Greenworks mower, blower, and trimmer, and I am thoroughly satisfied with each one! THANK YOU!
I now have a Greenworks mower, blower, and trimmer, and I am thoroughly satisfied with each one! THANK YOU!
Pros: Convenient, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
I Gave Up
on April 2, 2023
Posted by: iorr61
from Charlotte, NC
Gender:Male
Maybe it’s me, but re-stringing this thing is impossible. I’ve watched videos, taken extra care, cursed it, and whatever else I can think of, but it’s difficult and still won’t dispense string correctly for any length of time. I have several other Greenworks tools, so hate to have to switch but I need a practical string tool, and this ain’t it.
Pros: Quiet, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 3, 2023
Hello iorr61,
Thank you for leaving a review with us. We are sorry to hear about the issues you were experiencing with your spool and restringing it. Some Bump & Feed spools can be difficult to re-string but we are here to help you. Any one of our customer experience agents would be more than happy to walk you through the re-stringing process over the phone at 1-888-909-6757 and in some cases provide videos that Greenworks creates. The manual is also a great source of information when it comes to tool maintenance.
We hope that we are able to assist you in correcting this issue and we appreciate the feedback.
Thank you for leaving a review with us. We are sorry to hear about the issues you were experiencing with your spool and restringing it. Some Bump & Feed spools can be difficult to re-string but we are here to help you. Any one of our customer experience agents would be more than happy to walk you through the re-stringing process over the phone at 1-888-909-6757 and in some cases provide videos that Greenworks creates. The manual is also a great source of information when it comes to tool maintenance.
We hope that we are able to assist you in correcting this issue and we appreciate the feedback.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
too hard to re-string!
on April 1, 2023
Posted by: ChuckD
from Los Angeles CA
Gender:Male
Had to throw it in the garbage after one use, impossible to re-string!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Customer Success Agent, GreenworksTools, April 3, 2023
Hello ChuckD,
Thank you for leaving a review with us. We are sorry to hear about the issues you were experiencing with your spool and restringing it. Some automatic feed spools can be difficult to re-string but we are here to help you. Any one of our customer experience agents would be more than happy to walk you through the re-stringing process over the phone at 1-888-909-6757 and in some cases provide videos that Greenworks creates. The manual is also a great source of information when it comes to tool maintenance.
We also have created a string trimmer head called the Load-N-Go Trimmer Head and TecoMec trimmer head meant for easy re-stringing. You will see those words (Load-N-Go Head and TecoMec) used in descriptions of some trimmers and those ones will be the most convenient to string.
We hope that we are able to assist you in correcting this issue and we appreciate the feedback.
Thank you for leaving a review with us. We are sorry to hear about the issues you were experiencing with your spool and restringing it. Some automatic feed spools can be difficult to re-string but we are here to help you. Any one of our customer experience agents would be more than happy to walk you through the re-stringing process over the phone at 1-888-909-6757 and in some cases provide videos that Greenworks creates. The manual is also a great source of information when it comes to tool maintenance.
We also have created a string trimmer head called the Load-N-Go Trimmer Head and TecoMec trimmer head meant for easy re-stringing. You will see those words (Load-N-Go Head and TecoMec) used in descriptions of some trimmers and those ones will be the most convenient to string.
We hope that we are able to assist you in correcting this issue and we appreciate the feedback.
Written by a customer while visiting greenworkstools.com
Posted by: Willmows
from Kansas City, Mo
Gender:Male
Verified Purchase:Yes
Great trimmer! Super easy to use, love that I can swap the battery from my mower. Very balanced
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MikeNC
from central NC
Verified Purchase:Yes
I have the 60V, 25" mower, so I got the matching string trimmer. Works great, good balance and battery lasts for hours. Would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: J in Santa Fe
from Santa Fe, NM
Gender:Female
Verified Purchase:Yes
Easy to ensemble, not too heavy, cuts well, battery lasts and is easy to put in and take out, and charges in relatively short time. Overall just what I wanted.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Weaver
Verified Purchase:Yes
I have used several electric tools but this one works. Better that my gas powered trimmers. Friend bought one. I borrowed it. Next day I purchased one of my own. Very good tool.
Response from greenworkstools.comBy Greenworks , Customer Care, September 29, 2022
Hello Weaver,
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the string trimmer, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we would be happy to assist you further in remedying an issues.
Thank you for your feedback!
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the string trimmer, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we would be happy to assist you further in remedying an issues.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Mackinac
from U P Michigan
Gender:Male
Verified Purchase:Yes
Worked great clearing weeds around yard. I bought it to clear tall grass and weeds in shooting lanes,. It did a fine job there.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com