Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.4
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
382
4 Stars
65
3 Stars
29
2 Stars
22
1 Star
28
89%of customers recommend this product.
(
380 out of
427)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5
60 V trimmer, trimmer trimmer
on August 1, 2024
Posted by: Bradma99
from Shreveport, Louisiana
Gender:Male
[This review was collected as part of a promotion.] Works so great no problem very good strength doesn’t weaken or give out last a good while very happy with it. I highly recommend buying these green work trimmers
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Very poor parts availability.
on August 1, 2024
Posted by: Bbandel
from Wy
Gender:Male
[This review was collected as part of a promotion.] I really like my trimmer, but just try to get replacement parts. Very disappointed in Green works for not having parts in stock. I don't want to have to buy a new one, just want to keep this one running.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 2, 2024
Hello Bbandel.
Thank you for taking the time to voice your concerns! We are happy to see you have connected with us and we were able to provide you with a part number for the trimmer head. We apologize for any inconvenience caused by the part being currently unavailable. Our team is working diligently to replenish the stock as soon as possible. We urge you to contact us any time for updates on stock availibity we can be reached by Live chat on www.greenworkstools.com or by phone 1-888-909-6757 (1-888-90WORKS). You could also check our website, simply add the part number trimmer head assembly (R0201834-00) to the search bar. Thank you.
Thank you for taking the time to voice your concerns! We are happy to see you have connected with us and we were able to provide you with a part number for the trimmer head. We apologize for any inconvenience caused by the part being currently unavailable. Our team is working diligently to replenish the stock as soon as possible. We urge you to contact us any time for updates on stock availibity we can be reached by Live chat on www.greenworkstools.com or by phone 1-888-909-6757 (1-888-90WORKS). You could also check our website, simply add the part number trimmer head assembly (R0201834-00) to the search bar. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Product
on July 31, 2024
Posted by: Marieleedawn
from Logan, WV
Gender:Female
[This review was collected as part of a promotion.] I bought this because I wanted to help my husband out because he works 6 days a week and I know he is tired when he does get a day off.
I can’t handle the heavy trimmers and this was perfect for me to use without struggling.
The load and go feature was a big plus and this little trimmer has some pretty good power to be so light.
It’s definitely a smart choice and I am glad I bought this one because I really don’t think you can go wrong on it.
I can’t handle the heavy trimmers and this was perfect for me to use without struggling.
The load and go feature was a big plus and this little trimmer has some pretty good power to be so light.
It’s definitely a smart choice and I am glad I bought this one because I really don’t think you can go wrong on it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great to use
on July 26, 2024
Posted by: Maggiesmom
from Foley,
Gender:Female
[This review was collected as part of a promotion.] I bought to have more power and string length and it is just perfect for me!! I'm a70 year old woman with 1/2 acre lot, and it is wonderful to use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not great luck so far...
on July 26, 2024
Posted by: kshan10334
from Washington MO.
Gender:Male
[This review was collected as part of a promotion.] the trimmer does OK along a walk or side walk, but when trimming along landscaping rocks and over rocky terrain the string breaks off often and I have to restring.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 29, 2024
Hello kshan10334.
Thank you for reviewing Greenworks 60V String Trimmer. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. The most important part of weed eating is wearing proper eye and ear protection, as well as pants and closed toe shoes. Keep any children and pets away. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
Thank you for reviewing Greenworks 60V String Trimmer. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. The most important part of weed eating is wearing proper eye and ear protection, as well as pants and closed toe shoes. Keep any children and pets away. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good power, with better features
on July 23, 2024
Posted by: Oldmuck
[This review was collected as part of a promotion.] Like the simple and easy selection between speeds over the older 40v model. The trimmer has plenty of power to cut down heavy buildup of skeleton leaf bursage. The quick loading mechanism is a clean way to load the sting too
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60V Give Ample Power
on July 22, 2024
Posted by: Golfingcritter
from Little Rock, AR
Gender:Male
[This review was collected as part of a promotion.] Just received my 16" string trimmer. Provides as much power as 25cc gas trimmer. Perfect for homeowner. I did have to remove the spool cover assembly as the string on one side broke off inside the spool. To remove you have to press a tab on each side of the spool and pull spool off. I couldn't do it without using a screw driver to push in on one side and use my thumb on the other. The tabs are stiff, maybe because of newness.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Trimmer to Get the Job Done and Avoid Engine Issues
on July 20, 2024
Posted by: BwP_Guardian
from Caribou, ME
Gender:Male
[This review was collected as part of a promotion.] I already had gotten a leaf blower that was a 60V 2.5 ah battery years ago and the thing is so easy to use. My prior trimmer started to stall and not start and I didn't want to deal with it so I thought why not buy one of these and get the same battery type and be able to have 2 60V batteries now to use for both tools. The thing works great and easy to use (much easier than my old weed eater). It seems very heavy duty with the carbon fiber shaft and I am hopeful this will save tons of time for my kid and me to use and be a lot easier and give the flexibility with us now having two 60V batteries for use in both tools now. Also no more mixing gas to worry about or related engine/carburetor issues.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com