Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless Battery String Trimmer (Attachment Capable) with 4.0 Ah Battery & Charger - Green
Average customer rating
4.4
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
366
4 Stars
64
3 Stars
27
2 Stars
20
1 Star
28
89%of customers recommend this product.
(
364 out of
410)
Customer Reviews for Greenworks - 60V 16" Cordless Battery String Trimmer (Attachment Capable) with 4.0 Ah Battery & Charger - Green
Posted by: Dotson
from Lexington Park, MD
Gender:Female
Verified Purchase:Yes
This trimmer hands down it one of the best trimmers I have owned. Being a homeowner I had gone through a bit. The battery last during all my yard trimmings with out having to switch batteries, the power is amazing! I wish I has brought this trimmer years ago.
Written by a customer while visiting greenworkstools.com
Posted by: JMinCO
from Colorado
Verified Purchase:Yes
Already has a loud clicking noise after three uses. I regret buying this, and definitely don’t recommend it. It’s cheaply made, feels cheap and performs cheap.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 4, 2022
Hello JMinCO,
Thank you for sharing your experience with this string trimmer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757. We would be happy to look into this with you!
Thank you for sharing your experience with this string trimmer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757. We would be happy to look into this with you!
Written by a customer while visiting greenworkstools.com
Posted by: Austin123
from Florida
Gender:Male
Verified Purchase:Yes
Not happy with this product. Weed eater does not let out extra line with bum technology. Have to manually twist. Want to return!!
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 4, 2022
Hello there,
We're sorry to hear you're having issues with the line feed. If the string trimmer is not releasing line it's either not being bumped often enough or the lines are still on the notches of the spools.
Let us explain how the line feed works. This is a bump n feed unit and line extend about 1/4 inch each time you bump the knob on the ground. The more often you do this the more line extends. You can have to do this more frequently if you're trimming around areas that may break the line more often.
The other thing you want to note is that the line is off the spool notches. If the lines are still on the notches it will not allow the line to extend.
Hope this helps!
If you still have concerns about this tool, please contact us at 1-888-909-6757. We're happy to help.
We're sorry to hear you're having issues with the line feed. If the string trimmer is not releasing line it's either not being bumped often enough or the lines are still on the notches of the spools.
Let us explain how the line feed works. This is a bump n feed unit and line extend about 1/4 inch each time you bump the knob on the ground. The more often you do this the more line extends. You can have to do this more frequently if you're trimming around areas that may break the line more often.
The other thing you want to note is that the line is off the spool notches. If the lines are still on the notches it will not allow the line to extend.
Hope this helps!
If you still have concerns about this tool, please contact us at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good tool brand, sketchy batteries
on August 28, 2022
Posted by: lp81
I bought the trimmer last year and used it once. Threw the battery on the charger after using it and unplugged it once it said it was charged. Next time I tried to use the battery, it wouldn't work, and placing it back on the charger if just flashes as defective (blinking red) Since I didn't register for the warranty as soon as I bought it, and no longer have my receipt I am out of luck and cannot make a claim on the battery despite being within the 4 year window. My only saving grace is that I already owned a greenworks mower and have a battery from that, but that just means I have to charge the battery more often to get the job done and it's the heavy duty battery so I need to lug around a heavier trimmer now...
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Antoine H
from Salida, CO
Gender:Male
Verified Purchase:Yes
Love the Brushless String Trimmer. I can take it anywhere on my 3 acres and don't have to worry about running out of cord. Cuts through heavy grass, weeds and reloading cutting string is a breeze.
Written by a customer while visiting greenworkstools.com
Posted by: Weaver
Verified Purchase:Yes
I have used several electric tools but this one works. Better that my gas powered trimmers. Friend bought one. I borrowed it. Next day I purchased one of my own. Very good tool.
Response from greenworkstools.comBy Greenworks , Customer Care, September 29, 2022
Hello Weaver,
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the string trimmer, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we would be happy to assist you further in remedying an issues.
Thank you for your feedback!
We are glad to hear you are enjoying the product! If it ends up that you are having an issue with the string trimmer, please contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we would be happy to assist you further in remedying an issues.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good tool looked used or reconditioned out of box
on May 23, 2023
Posted by: gkyack
from Quakertown, PA
Gender:Male
Ordered this and received it about 2-3 weeks ago. Upon opening the box I noticed the trimmer end was scuffed and had dents in the trimmer head. These were not from shipping as the packing was good inside the box. Tried the online chat but it was a computer and it kept saying it didn't recognize the model number so I gave up. Trimmer seems to work fine but like I said...its only been a few weeks. Wanted to get in touch with someone to see why the trimmer looked used.
Pros: Cost-Saver, Quiet, Environmentally Safe
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 24, 2023
Hello gkyack,
We're sorry to hear of the condition of your string trimmer unit and the difficulties you had in reaching us. This is certainly not an experience we want our valued customers such as yourself to go through. Please note someone from our orders team will be in contact with you shortly to look into this issue further. Thank you for your patience and understanding.
We're sorry to hear of the condition of your string trimmer unit and the difficulties you had in reaching us. This is certainly not an experience we want our valued customers such as yourself to go through. Please note someone from our orders team will be in contact with you shortly to look into this issue further. Thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Has great stuff!
on June 27, 2023
Posted by: Bobble
I bought like a month ago. I had to wait to get the battery. So, on the day of my first use I used it on our "rock garden" which is an area in my back yard that has been needing some TLC. This thing went to town and ate it up! I then used it as an edger and it did extremely well! I normally don't do edging with a string trimmer because the end result is not nery good but this trimmer do an excellent job. This is a well built machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com