Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,136 Reviews)
Rating breakdown 1,136 reviews
5 Stars
836
4 Stars
157
3 Stars
54
2 Stars
38
1 Star
51
90%of customers recommend this product.
(
860 out of
951)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
2
Weedeater head has design flaw
on October 23, 2020
Posted by: Anonymous
from New Orleans
The head with the plastic string feed feature is a failure point. I have owned for 3 years and have had to have replaced at the end of every summer. It wears away and spring pops out. At least the company has a warranty and replaces for free. But otherwise, it operates quietly and I like the fact that you don't need to mess with gas, 2 cycle fuel, etc.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 27, 2020
Hello Jack,
Thank you for your review. We apologize that you are feeling slightly let down by the trimmer. We will take your comments and pass them along to our product design team for future consideration. In most cases, wearable parts do only carry a 90-day warranty from the date of purchase. We are happy to hear you are pleased with our exceptional customer service. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is important to us. If you have any further questions, please do not hesitate to email us on info@greenworkstools.ca or contact us directly at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We apologize that you are feeling slightly let down by the trimmer. We will take your comments and pass them along to our product design team for future consideration. In most cases, wearable parts do only carry a 90-day warranty from the date of purchase. We are happy to hear you are pleased with our exceptional customer service. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is important to us. If you have any further questions, please do not hesitate to email us on info@greenworkstools.ca or contact us directly at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Tool is very powerful, and nicely balanced. Made short work of the grass against my fence and planters.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from The Woodlands, Texas
Verified Purchase:Yes
Easy assembly, lots of power. This is a simple tool for this grandmother to use and I have never maintained my yard before by myself.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JSharp
from Yuma, AZ
Verified Purchase:Yes
The trigger has a significant delay before the string spins up. It is also a little short for me (I am 6’2” tall). The power is great, though. It cut through very thick grass without slowing at all. I also think the battery catch seems flimsy. I have not used the trinmer much, but the overall appearance of quality of the plastic parts is questionable.
I would still recommend this product because of the 4 year warranty. I think any design issues will manifest before the 4 year warranty expires.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 18, 2020
Hello anonymous,
Thank you for your feedback. It is unfortunate to hear that you are not completely satisfied with this product; we appreciate you taking the time to write this review. Please note this unit come with a 4-year manufactures warranty.
Should you have any questions or warranty needs, would be happy to see how we can assist you. You can always be reach out to our excellent customer service team by calling 1-888-909-6757 (1-888-90WORKS). We're always happy to help!
Thank you for your feedback. It is unfortunate to hear that you are not completely satisfied with this product; we appreciate you taking the time to write this review. Please note this unit come with a 4-year manufactures warranty.
Should you have any questions or warranty needs, would be happy to see how we can assist you. You can always be reach out to our excellent customer service team by calling 1-888-909-6757 (1-888-90WORKS). We're always happy to help!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
This battery powered string trimmer is great. It has great balance and excellent cutting efficiency. I actually have 3 GreenWorks tools (blower, hedge cutter and string trimmer) using the 60 volt battery. Having two batteries means I never have a problem with insufficient battery capacity because of the ability to use the same battery in all the tools.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Beaufort, South Carolina
Verified Purchase:Yes
light weight, well balanced, Great precision! I absolutely love this trimmer! if there was ever a reason to do yard work it would be this trimmer in combination with my green works push mower! Can’t wait to get more products, especially easy with the interchangeable batteries!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Trimmer
on October 16, 2020
Posted by: Mike1955
from Brodhead,KY
I bought this a year ago. I wanted to use it for a while before a review. This trimmer has lived up to all my expectations from performance to a great long lasting charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Southport, North Carolina
Verified Purchase:Yes
Great trimmer! Used for around entire yard from curbs to garden beds. Powerful enough yet lightweight too.
Written by a customer while visiting greenworkstools.com