Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
5
Powerful and quiet
on April 19, 2022
Posted by: RustyZ
from West Virginia
Gender:Male
Only used for a few hours now but overall I’m very impressed. It is as powerful as my gas Ryobi string trimmer but very easy to use quiet and low vibration. It is about as heavy as a gas trimmer with a 4 or 5 amp hour installed. Spare battery is recommended if using for an hour plus at a time. String head worked well for loading. I did not experience shutdown issues fro excessive load except when the head became tangled in some landscape fabric. Overall very happy with the purchase. I didn’t think I would be able to completely retire my gas trimmer but it appears to be able to do everything that it could.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: William S
from Ohio
Gender:Male
Verified Purchase:Yes
Personal responsibility is eliminating your carbon footprint on the planet in areas of your life where you can make decisions. These products are affordable. There is no excuse. Everyone who owns a home should own the Greenworks products. This trimmer eats away at the grass and weeds with ease. Great investment.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Inherent flaw
on April 16, 2022
Posted by: Mdndhhddh
from PA
Gender:Male
This is an amazing tool. Unfortunately there is an issue with the trigger mechanism. When changing speeds of the motor it turns off and give an error. Greenworks was super to work with and sent me 3 replacements but they all had the same problem. Finally i gave up and got a full refund. It’s unfortunate because this was a great product. Was sad that it didnt work out. If you decide to buy one try “revving the motor” like you would in a car before a race, and see if it cuts out.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello Mdndhhddh,
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us. This is not typical experience with any Greenworks product and we're curious of what the actual issue ended up being. We would appreciate the opportunity to learn more about this and get to the bottom of what happened. If you have a moment, please feel free to contact our Customer Care department at 1-888-909-6757 (1-888-90WORKS).
Thank you and we look forward to hearing from you.
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us. This is not typical experience with any Greenworks product and we're curious of what the actual issue ended up being. We would appreciate the opportunity to learn more about this and get to the bottom of what happened. If you have a moment, please feel free to contact our Customer Care department at 1-888-909-6757 (1-888-90WORKS).
Thank you and we look forward to hearing from you.
Written by a customer while visiting greenworkstools.com
Posted by: Wallace 75071
Gender:Male
Verified Purchase:Yes
Great look, not heavy or bulky. We used yesterday and it was great. Nice job on yard. First products purchased with lawn mower and love everything. My new go to for the lawn!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Lewiston
Gender:Male
Verified Purchase:Yes
The only complaint I have is the battery is already dead it won’t charge on the charger. I just purchased these products and I shouldn’t have battery problems already
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello Johnmayhue,
Thank you for your review. Sorry to hear that you are having an issue with your battery/charger. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with your battery/charger. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: Mosbysmom
from Roanoke Va
Gender:Female
Verified Purchase:Yes
Plenty of power. Balances well to be able to cut through larger pieces of trees.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gibson W
from Dallas, TX
Gender:Male
Verified Purchase:Yes
This is power and easy to use. I like the flexibility of the handle. I can adjust it in many different positions for best height and comfort. I like the included shoulder strap the reduce the weight the hands have to hold.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
EXCEPTIONAL QUALITY AND UNBELIEVABLE PERFORMANCE BATTERTY TOOLS
on April 7, 2022
Posted by: JCMJMay
from Yakima, Washington
Gender:Male
Verified Purchase:Yes
We love our new "Green Works" tools. The old gas and mixed gas tools are gone for good. The quality and performance of our new string trimmer is far better than anticipated. The blower is much better than our old mixed gas model. Battery and charger are excellent with durability that beat our best estimations. Can freely and willingly recommend these "Green Works" tools to anyone.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com