Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Yarddy
Gender:Female
Verified Purchase:Yes
Don’t know if it’s old or what .. bought last two in stovk.. five broke in minutes after use!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 5, 2026
Thank you for sharing your feedback. We are sorry to hear the trimmer did not meet your expectations and that you experienced issues with excessive line breakage during use. We understand how frustrating that can be. We are glad you connect with our Customer Success team and that they were able to assist you with your concerns. For the best trimming performance, it is important to use the recommended line size and avoid prolonged contact with hard surfaces such as concrete, fencing, and rocks, which can cause the line to wear more quickly. If you ever need product support, setup guidance, or troubleshooting assistance, we encourage you to visit the Greenworks YouTube channel for helpful videos and tips. You can also reach our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. We appreciate your feedback and the opportunity to reslove the issue you had experienced.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Trimmer head
on October 3, 2026
Posted by: Dietere
Perfect fit, it took a while to loosen the screw, but as it started turning, the head was coming of easy. I only added Loctite to the new head, because the existing one was gone after installation.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ Exactly What I Needed and Total Game Ch
on September 27, 2026
Posted by: Jen007
from Indiana
Gender:Female
I am honestly amazed at how well this worked! The entire process was incredibly easy, from unboxing and putting it together to actually using it. I did not find an actual instruction manual included in the box, but I was able to find Greenworks videos online that walked me through everything I needed to know.
I bought this specifically for an area along my lake line that is approximately 100 feet long and about 10 feet deep. The ground stays much wetter there, so I have always been afraid to take my zero-turn mower down that close to the lake. Because of that, the grass can get pretty out of control, with some of it reaching 2–3 feet tall.
This wheeled string trimmer took it down effortlessly. I was genuinely impressed with how easily it handled such tall, thick grass. Being able to simply walk behind it instead of fighting with a traditional string trimmer made a huge difference.
As a single mom taking care of my property on my own, this was an absolute game changer. I needed something powerful enough to handle the rough areas where I don’t feel comfortable taking my mower, but also something I could easily operate myself. This was exactly what I needed, and I couldn’t be happier with it!
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 30, 2026
Thank you for sharing your experience. It is wonderful to hear that the 60V 22" Wheeled String Trimmer was able to tackle the challenging areas around your property and make the job so much easier. We love hearing how well it handled the tall grass along your lake line and that the walk-behind design gave you a more comfortable and confident way to maintain those hard-to-reach areas.
We are also glad that our online videos helped you get started quickly and make the most of your new tool. Feedback like yours is especially meaningful because it highlights the real difference the right equipment can make. Knowing that this trimmer gave you a practical solution for maintaining your property on your own is exactly what we hope to achieve.
Thank you for choosing Greenworks and for taking the time to share your story. If you ever have questions or need assistance, our Customer Success Team is always happy to help. You can reach us at 1-888-909-6757 or through the online chat feature on the Greenworks Tools website. We hope your wheeled string trimmer continues to make property maintenance easier for years to come.
We are also glad that our online videos helped you get started quickly and make the most of your new tool. Feedback like yours is especially meaningful because it highlights the real difference the right equipment can make. Knowing that this trimmer gave you a practical solution for maintaining your property on your own is exactly what we hope to achieve.
Thank you for choosing Greenworks and for taking the time to share your story. If you ever have questions or need assistance, our Customer Success Team is always happy to help. You can reach us at 1-888-909-6757 or through the online chat feature on the Greenworks Tools website. We hope your wheeled string trimmer continues to make property maintenance easier for years to come.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fantastic
on September 8, 2026
Posted by: Ekerr
from Shelbyville
Gender:Female
What a blessing! I can do the weed whacking in my yard with the ease of a lawnmower. I previously owned a gas operated walk behind Weedwhacker, but had to give it up because I couldn’t start it. The battery operated Greenworks Weedwhacker is a miracle worker.
Pros: Convenient, Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 9, 2026
Thank you for sharing your experience with the Greenworks 60V 22" Cordless Battery Wheeled String Trimmer. We are delighted to hear that it has made maintaining your yard easier and more enjoyable. It is especially rewarding to know that the walk-behind design provides the convenience and ease of use you were looking for after using a gas-powered unit. To keep your trimmer performing at its best, we recommend keeping the cutting head free of grass and debris, checking the trimmer line for wear, and ensuring the battery is fully charged and properly seated before each use. Regular cleaning and inspection can help maintain optimal performance over time.
We truly appreciate your kind words and are grateful that this trimmer has been such a positive addition to your lawn care routine. If you ever need product tips, maintenance guidance, or troubleshooting assistance, please visit the Greenworks YouTube channel for helpful how-to videos. Our Customer Success team is also available through the online chat feature on the Greenworks website or by calling 1-888-909-6757. Thank you for choosing Greenworks, and we wish you many more seasons of easy and enjoyable yard work.
We truly appreciate your kind words and are grateful that this trimmer has been such a positive addition to your lawn care routine. If you ever need product tips, maintenance guidance, or troubleshooting assistance, please visit the Greenworks YouTube channel for helpful how-to videos. Our Customer Success team is also available through the online chat feature on the Greenworks website or by calling 1-888-909-6757. Thank you for choosing Greenworks, and we wish you many more seasons of easy and enjoyable yard work.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great piece of equipment
on August 19, 2026
Posted by: MJP!
from Tennessee
Gender:Female
I bought this weed eater one year ago. It has exceeded my expectations. By the time the battery is getting low I am ready for a break. It charges back up quick enough for me. I am well pleased.
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Short run time
on July 30, 2026
Posted by: ELOW
Gender:Male
Like the tools, blower is strong, trimmer works well especially the easy refill of line. Battery life SUCKS. I have to recharge to trimmer and we have a smaller yard, very disappointing
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 30, 2026
Thank you for your feedback! We are glad to hear you are pleased with the performance of both the trimmer and blower. Continuous high-demand tools like leaf blowers require significant power, which can naturally draw down a 2.5Ah battery faster during extended use. To maximize your run time per charge, we recommend using the blower on its lower power setting for general debris clearing, saving high speed or Turbo mode only for heavy piles or stubborn areas. Ensuring the battery is fully charged immediately prior to use and storing it at room temperature can also help optimize capacity. If your run time seems unexpectedly brief even on standard settings, please reach out to our Greenworks Customer Success team directly at 1-888-909-6757 or through our online support page so we can help check your battery's performance and ensure everything is running properly.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid tools, hard working, long lasting
on July 28, 2026
Posted by: Kenhn
from Florida
Gender:Male
I have been heavily using this trimmer/ edger for 5 years. I don't baby the tool. I use it hard clearing virgin ground along our lake. Bushes and full grown weeds. The edger attachment gets used to cut borders in and around grass and flower beds. When I am replacing some sod, I cut the edge down with this tool. Makes my jobs easier and more efficient. Tool is 60v heavy, but calms down any vibration on my hands. I use a heavier string and heavier edger blades than the tool came with. All my 60v tools get used hard and have manned up to the jobs. Thx Greenworks.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Needs better battery
on July 25, 2026
Posted by: TTyy
from Florida south
Gender:Male
The design is great but the battery is the Achilles heal. When it works its great. For about 10-15 minutes then the 2.5ah battery dies. Would I recommend this product yes if you only have a very small yard. anything larger you will need a bigger battery. The charge time is also a problem.
Pros: Easy to Use, Quiet
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 27, 2026
Thank you for sharing your feedback with us. We are glad to hear you like the design and performance of the tool, though we understand your concern regarding runtime and charge time. Battery runtime can vary based on the specific tool model, grass height, and workload conditions. For larger yards or demanding tasks, upgrading to a higher-amp hour (Ah) battery, such as a 4.0Ah or 5.0Ah unit, can provide significantly longer runtimes and reduced downtime. We appreciate your recommendation and feedback, and if you ever need assistance finding compatible higher-capacity batteries, please feel free to reach out to our support team! They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com