Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Scarlett
Verified Purchase:Yes
This has sure made our lives easy! This tool was easy to assemble, lightweight enough to hang onto, and powerful enough to do the job. We're probably going to buy one for our kids for their new home.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Poor quality
on May 30, 2022
Posted by: JJJtt
from CA
Gender:Male
The product is easy to use. However, parts break easily.
Response from greenworkstools.comBy Greenworks, Customer Care, May 31, 2022
Hello JJJtt
Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. Greenworks offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://greenworkstools.ca/pages/products?&cat=accessories
For other replacement part options not listed use your owner’s manual for the part number, and if available you can find them through our authorized third-party parts site here:
https://greenworks.ordertree.com/
You can also contact us directly at 1-888-909-6757 for further assistance.
Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. Greenworks offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://greenworkstools.ca/pages/products?&cat=accessories
For other replacement part options not listed use your owner’s manual for the part number, and if available you can find them through our authorized third-party parts site here:
https://greenworks.ordertree.com/
You can also contact us directly at 1-888-909-6757 for further assistance.
Written by a customer while visiting greenworkstools.com
Posted by: Tyler B
Gender:Male
Verified Purchase:Yes
Arrived as expected, on time and was kept updated on shipping status. Very easy to assemble, and runs as advertised! Highly recommended to anyone in the market for a hassle free, powerful string trimmer. Love this thing!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KMark
from Long Island
Gender:Male
Verified Purchase:Yes
To be perfectly honest, my son's 40v Ryobi has more power at the head and much better balance.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 31, 2022
Hello KMark,
Thank you for your review. We are not specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you are willing, we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your feedback!
Thank you for your review. We are not specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. If you are willing, we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Kev M
from Ohio
Gender:Male
Verified Purchase:Yes
Works great and can do the whole yard and still have enough battery for probably 2 or 3 other tasks. Always a quality product and this one continues to not disappoint. We have a hedge trimmer, Edger, and hedge trimmer on 80v and this 60v proves to be just as up to the task.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BillyG7
Verified Purchase:Yes
these things are quiet and powerful, easy to use. even my wife likes them
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not for tall people
on May 30, 2022
Posted by: SVTOUR00
from Nashville, TN
Gender:Male
I'm on my second season with this edger, so I've had a fair amount of experience trying to get things just right. I primarily use it to edge sidewalks and have found the ergonomics to be a challenge. In order to get the blade depth to about 1/2 inch below the height of the concrete, it makes the angle of the trimmer so low that I have to bend over quite a bit, otherwise the head of the edger drags against the sidewalk. I'm 6'2", so tall but not that tall.
I also wish this had more blade speed. On thin blades of grass such as fine fescue, it mostly just pushes the blades of grass aside.
I also wish this had more blade speed. On thin blades of grass such as fine fescue, it mostly just pushes the blades of grass aside.
Greenworks offers multiple types of leaf blowers and string trimmers but only has this one edger. It's as if they are just trying to say they have one and didn't put much thought into it's functionality and ease of use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 1, 2022
Hello SVTOUR00,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care on Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care on Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Plenty of power; modestly better in trimmer string release
on May 30, 2022
Posted by: MikeMidlo
from Richmond, VA
Gender:Male
I’ve been using this about three weeks, in conjunction with my Greenworks 25” dual 60v mower and the 710 blower. I am able to do about two hours of work with these three tools, using the two mower batteries (4ah power). This trimmer does 3 x 170 feet of street and sidewalk frontage, plus another 160 feet of sidewalks and driveway, plus about 75 feet of planting beds. By any measure and even compared to the three traditional products these have replaced, this is great performance. While it is too early to tell anything about reliability on this product, the mower and blower have been in use longer - more than one year in the mower’s case. If reliability holds, this trimmer is equal to any common task, and every bit as useful as my 2-cycle, oil/gas mixing, carb-fouling, loud power equipment. An added benefit is that I can use this trimmer early in the morning without annoying neighbors. Great product at a good price for those seeking a little less complication in their lawn maintenance lives. The string release in any trimmer I’ve ever used is a problem area. This trimmer has the advantage of allowing a complete emptying of the cartridge and a quick re-roll onto the spool when you lose one side into the cartridge while working. This is a better solution than others I’ve used to date by far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com