Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Average customer rating
4.5
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
416
4 Stars
77
3 Stars
28
2 Stars
16
1 Star
19
92%of customers recommend this product.
(
433 out of
469)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Customer Rating
5
Quiet but powerful
on August 6, 2020
Posted by: JonM
from Philadelphia, PA
Gender:Male
My old gas trimmer finally bit the dust, so I purchased this battery powered string trimmer and am so happy I did. I do not have to wear ear protection when I use this since it runs so quietly and I think this is even more powerful than my previous gas model. I was surprised at how much I was able to trim and still had plenty of battery left. I used this on the highest speed and was able to have the string trimmer run for more than 30 minutes and still had 1/2 of my battery life remaining. The battery charges from dead to full in just over an hour> I like keeping my tools organized, so was very happy I could easily hang this trimmer from a nail in my wall. Forget about gas - go battery power!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Wags
from Delaware
Verified Purchase:Yes
Too heavy and string runs out too quickly. Not good for use as an edger.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , December 22, 2020
Hello Wags,
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It's normal for the cutting line to wear down as you use it, but the trimmer line can wear faster than you expect if you're cutting tough or thick weeds, if you're cutting against hard surfaces such as rocks and walls, or if the line is spinning too fast.
To preserve cutting line when cutting thick weeds or against hard surfaces, don't crowd the trimmer head into the area you're cutting. Instead, slide the cutting head slowly toward the cutting area so you use the tip of the cutting line. And ease off on the throttle to properly control the speed of the cutting head, especially when cutting against hard surfaces.
We would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It's normal for the cutting line to wear down as you use it, but the trimmer line can wear faster than you expect if you're cutting tough or thick weeds, if you're cutting against hard surfaces such as rocks and walls, or if the line is spinning too fast.
To preserve cutting line when cutting thick weeds or against hard surfaces, don't crowd the trimmer head into the area you're cutting. Instead, slide the cutting head slowly toward the cutting area so you use the tip of the cutting line. And ease off on the throttle to properly control the speed of the cutting head, especially when cutting against hard surfaces.
We would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Lawnguy2224
from 48906
Verified Purchase:Yes
Strong and good battery life, almost no difference in strength from gas, super easy setup and use. Definitely enjoy this brand!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ah Boone
from Arlington, TX
Verified Purchase:Yes
Very powerful battery. Dual speed selection. Well build. Love it so much.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Nellanaesp
from Concord, NC
Verified Purchase:Yes
Sold my old 4-stroke for this guy. It’s amazing. I love the high and low speed setting (only adjusts the max speed; the DC motor allows fantastic control of motor speed with the trigger). The right balance is also MUCH better than any other I’ve tried.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from millport, alabama
Verified Purchase:Yes
the unit was all I expected to be. It works very well and will be used with my other Greenworks tools
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great addition to my green works suite of tools
on April 10, 2021
Posted by: Jjmancini225
from Brick, NJ
Verified Purchase:Yes
Powerful enough to take care of the edging and simple string replacement
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Adam sc
from Sc
Verified Purchase:Yes
Light. Quite. Starts every time. Doesn’t stink. Goodbye ole 2-stroke.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com