Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
433
4 Stars
78
3 Stars
30
2 Stars
18
1 Star
19
92%of customers recommend this product.
(
446 out of
484)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
5
Works Great, Starts Every Time!
on July 8, 2025
Posted by: GJ Maples
from Rockport, ME
Gender:Male
[This review was collected as part of a promotion.] I purchased this in early July 2025. The string trimmer is easy to assemble, directions are clear, and the unit is ergonomic. It starts every time!! (not so with gas-powered trimmers). It cuts very evenly and well, the string is durable and so does not run out very soon, and the "bump" feature to advance more string is very convenient. It's a great garden tool!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
You owe it to yourself. Your ears will thank you!
on July 6, 2025
Posted by: Todd79
from Lake Linden, MI
Gender:Male
[This review was collected as part of a promotion.] 2.5 years of ownership and this is easily my favorite GreenWorks product. So much so that I took it to my parent's place and showed it to them, and now my dad has one too! I let a friend borrow it, and he bought one soon after! It's just amazing, no fussing with a tiny little 2-stroke that refuses to idle. No engine screaming in your ear and dumping smelly exhaust all around your head. It's balanced amazingly well with the motor at the head and the battery at the top.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60v 16" string trimmer
on July 4, 2025
Posted by: Cchadwick
from Island pond vermont
Gender:Male
[This review was collected as part of a promotion.] I bought this a few weeks ago and I love it works very well would like the snow blower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Swing and a miss on this one. Difficult and dirty.
on June 24, 2025
Posted by: Speedracer
Gender:Male
I’m sorry Greenworks, but I hate this thing. I LOVE all of my greenworks tools, but this one makes me angry every time I use it. It’s unbalanced with a battery and is difficult to balance with the shoulder strap. It spins in the wrong direction and spits debris all over your legs. I look like I hit a piñata full of grass every time I use it. It chews through string at an alarming rate. Bumping the trimmer to advance the string causes the trimmer to gouge the grass. Good luck trying to edge with it as it just tears up the lawn. Get one mm too close to the fence when trimming and say good by to half your string as it will suck it all out and wrap around the fence. I hate this thing.
Pros: Quiet, Powerful
Response from greenworkstools.comBy Greenworks, June 25, 2025
Hello Speedracer.
Thank you for choosing Greenworks Tools for you lawn care needs and for bringing your customer experience to our attention. Your feedback is valued, and continuous improvement is a priority. We would like to get in touch to ensure that your tool is operating up to our performance standards. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Thank you for choosing Greenworks Tools for you lawn care needs and for bringing your customer experience to our attention. Your feedback is valued, and continuous improvement is a priority. We would like to get in touch to ensure that your tool is operating up to our performance standards. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice features and package deal
on June 21, 2025
Posted by: Dirk64
from Cannelton Indiana
Gender:Male
[This review was collected as part of a promotion.] Haven't gotten to use it much yet but seems to be a good choice for me. Easy assembly weight seems balanced. I have to figure out which side to stand on standing on left side I got crap all over me I'll try on right side next time although I'm right handed. only complaint I really have at this stage is why is additional battery almost what I paid for the trimmer, battery and charger? All companies do this do they think we believe it costs them more to sell a battery separate? Lol
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Just right
on June 17, 2025
Posted by: JRen
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] Needed this to cut paths through my ‘wild’ part of my yard. Tough, long battery life. Not too heavy for this senior. Fits my needs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
New user of Geenworks tools
on June 14, 2025
Posted by: Lodi
from Bean Station, TN
Gender:Male
Bought this yesterday and gave it a short trial and it worked great lighter than my gas trimmer and much quieter.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 16, 2025
Hello Lodi.
Thank you for taking the time to share your experience. We are delighted to hear about your positive experience with the product. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for taking the time to share your experience. We are delighted to hear about your positive experience with the product. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I can operate this
on June 9, 2025
Posted by: Moms
from Lee Co Virginia
Gender:Female
[This review was collected as part of a promotion.] I'm so happy to have a yard tool i can use without needing any one else to start it for me. It's not too heavy and I am able to do yard work when I want to without depending on husband or son's to start a pull type weedeater. Easy to operate, haven't seen a downside to this yet. Great product. It's quiet, not too awkward.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com