Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
5
60 volt brushless cordless trimmer
on April 9, 2026
Posted by: Charmin1956
from Mayer, AZ
Gender:Male
[This review was collected as part of a promotion.] i bought this to replace my gas trimmer. At 70 years old yanking on the cord was getting harder on my old 4 stroke trimmer. This one I just charge the battery and go. It is as powerful as my 4cubic in gas that it is replacing.and no fumes or spilt gas a win win for me.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Renate
from Rural Arizona
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great help in my uneven yard. Easy to work with, even for an old lady like me.
Pros: Easy to Use, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So much better than gas
on April 2, 2026
Posted by: KP in AL
from Alabama
Gender:Male
[This review was collected as part of a promotion.] Love theses tools compared to gas. No fuel to add/mix. Not smell. No greasy gas/oil all over the place.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight and easy to use
on March 29, 2026
Posted by: Dmjpta
from Henderson, Tn
Gender:Female
[This review was collected as part of a promotion.] I bought this recently and am so glad I did. It’s easy to use and lightweight. Does a great job
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Heavy Duty with great features.
on March 20, 2026
Posted by: Green Thumb 123
from Ca
Gender:Male
[This review was collected as part of a promotion.] I purchased this 60 volt string trimmer in 11/2025. I have been using it on a 1/2 acre lot, which includes a canyon that is often covered with thick brush. This string trimmer is heavy duty and handles the job with ease . It is superior to my Kobalt 40 volt trimmer. The 0.095” line is great and is very easy to load.
Pros: Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Trimmer and blower
on March 19, 2026
Posted by: Anonymous
from Barlow, MS
Gender:Male
[This review was collected as part of a promotion.] I have had both items for a couple years, and my wife and I are extremely satisfied with them. No issues at all. I am still purchasing Greenworks items.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RoosterGal
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased the trimmer for our son based on our having one. It is a well made product. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not the best greenworks product I own
on March 10, 2026
Posted by: RgpGill
After assembly I used it to replace my old string trimmer. My first thought was that the string head was very difficult to re sting. It took me way too long to remove the spool after I tried to load the string as seen on YouTube. I thought I could feed it through without removing the head but there was still broken off sting in the spool.
It took me 15 minutes to get the head apart and re thread the spool. I wish I had done more repurchase before buying this particular tool.
It took me 15 minutes to get the head apart and re thread the spool. I wish I had done more repurchase before buying this particular tool.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 11, 2026
Hello RgpGill.
Thank you for sharing your feedback. We are glad to hear you chose the 60V 16" Gen2 String Trimmer, but we are sorry to learn that the restringing process was frustrating during your first use.
If there is leftover or broken line inside the spool, the head does need to be opened so the spool can be cleared before installing new trimmer line. Once the spool is empty, it should be removed by pressing the tabs on the head and lifting the spool out. After that, the line can be wound evenly in the direction indicated on the spool and then reinstalled into the head.
Many users find that after the first restring; the process becomes much quicker as you become familiar with the spool mechanism. Ensuring the correct line diameter is used and keeping the line wound neatly can also make reinstalling the spool easier.
If you continue to have difficulty with the trimmer head, our support team would be happy to walk you through the process and provide additional tips. You can contact Greenworks Customer Success at 1-888-909-6757 or start a Live chat on www.greenworkstools.com for assistance.
We appreciate your feedback, as it helps us improve both our products and user experience.
Thank you for sharing your feedback. We are glad to hear you chose the 60V 16" Gen2 String Trimmer, but we are sorry to learn that the restringing process was frustrating during your first use.
If there is leftover or broken line inside the spool, the head does need to be opened so the spool can be cleared before installing new trimmer line. Once the spool is empty, it should be removed by pressing the tabs on the head and lifting the spool out. After that, the line can be wound evenly in the direction indicated on the spool and then reinstalled into the head.
Many users find that after the first restring; the process becomes much quicker as you become familiar with the spool mechanism. Ensuring the correct line diameter is used and keeping the line wound neatly can also make reinstalling the spool easier.
If you continue to have difficulty with the trimmer head, our support team would be happy to walk you through the process and provide additional tips. You can contact Greenworks Customer Success at 1-888-909-6757 or start a Live chat on www.greenworkstools.com for assistance.
We appreciate your feedback, as it helps us improve both our products and user experience.
Written by a customer while visiting greenworkstools.com