Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: AZcampa
from Northern AZ
Verified Purchase:Yes
Works better than described. Easy to operated with plenty of power. Uses the same battery's as my GreenWorks mower.
Written by a customer while visiting greenworkstools.com
Posted by: Ed E
from Baltimore, MD
Gender:Male
Verified Purchase:Yes
Works great. Compliments my 60v mower. I can do my whole yard, mow and trim on a single charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does a great job
on June 23, 2022
Posted by: Ed422
from Baltimore, MD
Gender:Male
I bought this to compliment my 60v mower and couldn't be happier. My yard is relatively small (just under a quarter acre) and I can trim the edges and then mow on a single charge. Works perfect for my situation.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donny storniolo
Gender:Male
Verified Purchase:Yes
Most uncomfortable/ awkward tool to hold and use. Battery died way too quick also
Response from greenworkstools.comBy Greenworks, Customer Care, June 23, 2022
Hello Donny storniolo,
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight and the runtime you are getting. Adjusting the handle can provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience but once you get used to it and find the balance point, it is easier to handle. The run time varies depending on the battery that it is being used in tool but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight and the runtime you are getting. Adjusting the handle can provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience but once you get used to it and find the balance point, it is easier to handle. The run time varies depending on the battery that it is being used in tool but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Johnstown pa
Gender:Male
Verified Purchase:Yes
Nice lots of power the line that greenworks has is the best
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GarryP
from Mercer County, NJ
Gender:Male
Verified Purchase:Yes
The less you have to say about a tool like this is a testimony to the tool. Gets the job done. Quick and easy. Cut right through areas where the sod was a little thicker and heavier. The battery held up fine even after it was partially spent from gutting the grass.
By the way... I love getting off my Greenworks rider, throwing up the seat for a battery and start trimming.
By the way... I love getting off my Greenworks rider, throwing up the seat for a battery and start trimming.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JoeG123
Gender:Male
Verified Purchase:Yes
Great product!! I purchased the mower, blower, and trimmer. Very easy to set up. Very easy to use. Battery can be used for all three! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
It’s horrible, can’t open it, string does not feed. It has to be returned. I’m very disappointed. It worked fine when in use, I only used it once before it became useless. Worked good with my 60 volt battery from my lawn mower
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello Linda Magness,
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer.
The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It is also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic string trimmer line that is 0.095" or 0.080" in diameter; you may find this at your local hardware store.
Below are a few videos to assist you in rewinding the line! The only difference between the videos and what you'll be doing is that you will be turning the trimmer head versus the knob as referred to on page 11 of the owner's manual (link below).
Load n' Go trimmer head: https://www.youtube.com/watch?v=cN7AWcI9wvY
Instructions: https://www.youtube.com/watch?v=YgVkrrx9gLg
Manual (refer to pages 10&11): https://images.thdstatic.com/catalog/pdfImages/e2/e2cd645e-6b64-4cd3-a208-5659d8e77fb1.pdf
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer.
The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It is also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic string trimmer line that is 0.095" or 0.080" in diameter; you may find this at your local hardware store.
Below are a few videos to assist you in rewinding the line! The only difference between the videos and what you'll be doing is that you will be turning the trimmer head versus the knob as referred to on page 11 of the owner's manual (link below).
Load n' Go trimmer head: https://www.youtube.com/watch?v=cN7AWcI9wvY
Instructions: https://www.youtube.com/watch?v=YgVkrrx9gLg
Manual (refer to pages 10&11): https://images.thdstatic.com/catalog/pdfImages/e2/e2cd645e-6b64-4cd3-a208-5659d8e77fb1.pdf
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com