Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Average customer rating
4.5
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
416
4 Stars
77
3 Stars
28
2 Stars
16
1 Star
19
92%of customers recommend this product.
(
433 out of
469)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Posted by: MikeNC
from central NC
Verified Purchase:Yes
I have the 60V, 25" mower, so I got the matching string trimmer. Works great, good balance and battery lasts for hours. Would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Willmows
from Kansas City, Mo
Gender:Male
Verified Purchase:Yes
Great trimmer! Super easy to use, love that I can swap the battery from my mower. Very balanced
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Deepsea
from Panama City beach Florida
Gender:Male
Verified Purchase:Yes
Great price / works awesome / fast charging battery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TWang
from MD
Verified Purchase:Yes
Valued combo! The blower is very powerful. Battery seems to last long after a full charge. Very satisfied with the purchase! Will definitely choose other greenworks products as well in the future.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mongo
from North Carilina
Gender:Male
Verified Purchase:Yes
I've used this twice to trim the difficult to get to spots around my almost acre lot. The first time included a 45ft X 2ft section of overgrown herb plants that needed to be destroyed. I'm pleased to say that this made child's play out of the whole thing. I cannot report yet on how well the string changing goes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: John NY
from Lake View, NY
Verified Purchase:Yes
This is a Very Good product. It is very easy to use, and the ease of restringing is effortless. I would highly recommend
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
I Gave Up
on April 2, 2023
Posted by: iorr61
from Charlotte, NC
Gender:Male
Maybe it’s me, but re-stringing this thing is impossible. I’ve watched videos, taken extra care, cursed it, and whatever else I can think of, but it’s difficult and still won’t dispense string correctly for any length of time. I have several other Greenworks tools, so hate to have to switch but I need a practical string tool, and this ain’t it.
Pros: Quiet, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 3, 2023
Hello iorr61,
Thank you for leaving a review with us. We are sorry to hear about the issues you were experiencing with your spool and restringing it. Some Bump & Feed spools can be difficult to re-string but we are here to help you. Any one of our customer experience agents would be more than happy to walk you through the re-stringing process over the phone at 1-888-909-6757 and in some cases provide videos that Greenworks creates. The manual is also a great source of information when it comes to tool maintenance.
We hope that we are able to assist you in correcting this issue and we appreciate the feedback.
Thank you for leaving a review with us. We are sorry to hear about the issues you were experiencing with your spool and restringing it. Some Bump & Feed spools can be difficult to re-string but we are here to help you. Any one of our customer experience agents would be more than happy to walk you through the re-stringing process over the phone at 1-888-909-6757 and in some cases provide videos that Greenworks creates. The manual is also a great source of information when it comes to tool maintenance.
We hope that we are able to assist you in correcting this issue and we appreciate the feedback.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
60V cordless string trimmer
on April 28, 2023
Posted by: Larry740
from West Virginia
Gender:Male
I got this Because the site said 65 minut run time with the 2.5 AH battery. So I ordered this setup with extra 2.5 AH battery so I would be able to work a couple hours or there about. Boy I was wrong. It also stated 50 minut charge time. But that turned into over an hour. And the run time turned int 30 minuts for each battery. So eather the site lied or the testers did. It does have plenty of power.But I can not even charge 1 battery while I am useing the other because once I use the one it needs to cool before charge then charge over an hour. SSi I would Like to know how it was tested, Did your testers actually cut grass or set on their butt for 30 minuts and cut for 30?
Pros: Powerful
Response from greenworkstools.comBy Greenworks, Customer Care, April 28, 2023
Hello Larry740
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use along with operator technique and more. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the string trimmer (i.e.stings trimmer speed, terrain, grass height, density, etc.), the faster the battery charge will drain. These are very rough estimates and each user's experience will be different depending on the use and condition of their batteries. The actual run time received ultimately depends on the load acting against the unit while in use along with the operator technique. We would be happy to investigate to see whether your run time would be considered average; please contact our customer helpline at 1-888-909-6757.
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use along with operator technique and more. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the string trimmer (i.e.stings trimmer speed, terrain, grass height, density, etc.), the faster the battery charge will drain. These are very rough estimates and each user's experience will be different depending on the use and condition of their batteries. The actual run time received ultimately depends on the load acting against the unit while in use along with the operator technique. We would be happy to investigate to see whether your run time would be considered average; please contact our customer helpline at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com