Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Average customer rating
4.5
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
416
4 Stars
77
3 Stars
28
2 Stars
16
1 Star
19
92%of customers recommend this product.
(
433 out of
469)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Posted by: Anonymous
Verified Purchase:Yes
The trimmer has been all that i hoped it would be.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Can't even properly review the unit, yet.
on August 7, 2022
Posted by: jovalleau
from WV
Gender:Male
So, I received this version of the trimmer when I called asking about my 13-inch trimmer that stopped working. Amazingly, customer service was able to find my purchase information and replaced it just like that. Received it less than a week later!
Anyway, it's easy enough to set up. They give you the Alan Wrench to tighten everything up. Always nice to have another one of those. It's heavy, but well-balanced. I'm used to using the 13-inch, and the 16-inch is much heftier.
However, I've only used it for a few moments because of one glaring fault: The trimmer throws all the debris BACK AT THE USER because of the direction of spin on the trimmer head. Even with the guard, I'm getting rocks and dirk kicked back at me I never had to worry about before. I doubt there is a way to reverse the trimmer head direction, either. Kind of disappointed thus far, and may have to rethink other options.
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello jovalleau,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Gary_B
from Penn Yan, NY
Gender:Male
Verified Purchase:Yes
Great product. Easy to assemble and easier to use. Great battery life too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Quieter Yard Worker
from NC
Gender:Female
Verified Purchase:Yes
This is a recent purchase, so the trimmer hasnt been used a lot. That being said, it has been great. Starts right up, and of course no messing around with gas, oil, and pull cord. It has a larger guard, which will take getting used to, but in the long run will be appreciated. Bought the tool only, as it will share the 60v batteries already purchased for the mower and blower. Pleased with all!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Absolutely awesome trimmer!
on August 20, 2022
Posted by: Matt L
from Herndon, VA
Gender:Male
This is the second Greenworks tool I’ve bought in the past three weeks. I am happy with the Pro 60v 26” hedge trimmer so the Pro 60V 16” string trimmer replaced my gas 16” trimmer which has been great over the years, but I was just tired of dealing with ethanol related fuel issues, having to drain the pre-mix so not to sit for extended periods of time. The starting and the noise also made me want to go battery power, after using this Pro 60v 16” today for the first time was so nice. It works perfectly, and I never felt the need to use power 2 at all and the variable speed worked great. The guard being wider than my old trimmer is going to take some getting used to as it restricts seeing where the line is cutting, but there is better protection from flying debris. After an hour of trimming there was no loss on the 2.5 battery. Even though it looks heavier and bulkier than my gas trimmer, it is actually lighter and easier to use. Also nice not having the volume up so high while using ear buds, compared to a gas engine. Appearance is a little weird though, I just need to get used to it. But, I’m sold on Greenworks, 60v mower is next.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Chris1
Verified Purchase:Yes
It’s much quieter than gas powered, better for the environment, works as good as our old gas weed whip and lighter too!
Written by a customer while visiting greenworkstools.com
Posted by: Scott in OKC
from Oklahoma City, OK
Gender:Male
Verified Purchase:Yes
The 60V string trimmer is the 5th Greenworks 60V yard tool I have purchased since 2019,and have really loved each one. I have accumulated 3 batteries (and chargers) now, one each of 5ah, 2.5ah and a 2.0ah. They all function well in each tool and always have enough charge to finish any task. I also have a Greenworks electric (corded) power washer that works like a champ as well. After decades of gas powered yard equipment, I can honestly say that I will never go back. I have a large 1.5 acre property and still have a zero turn radius gas mower but when that gives up on me I will definitely be turning to Greenworks for their new battery operated zero turn radius rider.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gerry Broderick
Verified Purchase:Yes
Operates as promised. Works flawlessly. Great battery life allows completion of trimming without interruption. The same is true of a mower by Greenworks previously purchased.
Written by a customer while visiting greenworkstools.com