Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
433
4 Stars
78
3 Stars
30
2 Stars
18
1 Star
19
92%of customers recommend this product.
(
446 out of
484)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Asdfghjkl
Verified Purchase:Yes
I find it too long to be comfortable holding, I'm 5'8".
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 9, 2021
Hello Asdfghjkl,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your purchase fell below expectations
While the shaft’s length is not adjustable, you can set the position of the handle as you like to achieve the right balance (you just loosen the screw and slide it up or down). And it is comfortable even for tall people!
If you are interested in discussing these issues directly with our team, please give us a call or send an email using the customer contact form located on our website.
Thank you for taking the time to share your feedback with us. We are sorry to hear that your purchase fell below expectations
While the shaft’s length is not adjustable, you can set the position of the handle as you like to achieve the right balance (you just loosen the screw and slide it up or down). And it is comfortable even for tall people!
If you are interested in discussing these issues directly with our team, please give us a call or send an email using the customer contact form located on our website.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Replaced my gas-powered trimmer with this, and I'm glad I did.
on June 6, 2021
Posted by: tripplej
No pull-start, instant-on, light weight, good balance, very low noise, and general all-around ease of use make this an excellent yard tool.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Do not buy from this company
on June 5, 2021
Posted by: Bdwhe77
from Okc, Ok
I'm on my second trimmer in 2 years and I hate it. The bump feed probably lasted 30 minutes. The battery is a pain to get in and out of the trimmer.
I guess the 30 minutes was 3 times as long as the 40v hedge cutter lasted .
My mower is on its second card which only took a month to replace (before covid) the repair place told me I got the last one in the region and all the others, since their cards go out a lot, were looking at 5 months to get their cards replaced.
Seriously, stay away from this company.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care , June 9, 2021
Hello Bdwhe77,
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call at 1-888-909-6757 (1-888-90WORKS) or send an email using the customer contact form located on our website.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call at 1-888-909-6757 (1-888-90WORKS) or send an email using the customer contact form located on our website.
Written by a customer while visiting greenworkstools.com
Posted by: No where man
Verified Purchase:Yes
Have used this one time. It is awesome. My son "borrowed" my original greenworks trimmer (about a year old) so I purchased a new one for me. The first one was great. This new one seems to be more powerful, not that I needed more power. Gets the job done quickly. I have yet to run the battery all the way down, so plenty of juice for my typical residential yard. I love this thing. Next will be a leaf blower.
Written by a customer while visiting greenworkstools.com
Posted by: Dutcharoo
Verified Purchase:Yes
A great residential string trimmer with good balance and run time. Adding trimmer line is simple with the new “Load and Go” system this Greenworks uses.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I bought string trimmer chain saw blower hendger to replace all gas items and my wife loves not having to put start
Written by a customer while visiting greenworkstools.com
Posted by: VerdeGo
from Kaysville
Gender:Male
Verified Purchase:Yes
I love this trimmer. It is simple and convenient and works every time. I always had problems with my gas trimmer so I rarely used it. I use this one every week. I love the fact that it is 16" and uses .095 line. The 2.5amp battery is ok, but for my size yard, I use my 6amp battery and I never run out of juice. It is a bit heavy but not much more than my gas trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jerry Deane
Verified Purchase:Yes
I love the fact it uses the same battery as my other tools
Written by a customer while visiting greenworkstools.com