Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
433
4 Stars
78
3 Stars
30
2 Stars
18
1 Star
19
92%of customers recommend this product.
(
446 out of
484)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Samcutsgrass
from Mi
Gender:Male
Verified Purchase:Yes
Only used a few times but it works well Happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Trimmer
on July 27, 2021
Posted by: Dawgfather
from NJ
Gender:Male
Light weight and easy to use. Like that it does not idle with noise unlike my retired gas trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Murph13
from Minneapolis, MN
Gender:Male
Verified Purchase:Yes
Powerful whip that can easily replace any Personal or Commercial gas model.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super Nice
on July 24, 2021
Posted by: Jim from San Antonio
Gender:Male
I am very impressed with the Greenworks 60V Trimmer. I think it is much easier to use than my old gas trimmer and just as powerful. If it hits an obstacle it will shut off automatically but I can easily start it again. Because I'm an old guy, I conveniently use the provided support strap to wear around my neck to help me carry the weight of the trimmer. I love this product. It works better than advertised and I highly recommend it to anyone that wants to get rid of those hard to start heavier gas engine trimmers. Battery life so far has not been an issue. Although I do use this battery for backup when using my other Greenworks products which sometimes do run out of battery power such as their powerful 60V Leaf blower. However, It would be great if Greenworks would reduce the cost of their batteries so that we can afford to buy spares.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Won't Feed The Line. Useless.
on July 22, 2021
Posted by: Bill from NJ
from New Jersey
Gender:Male
After years of owning corded units, I decided to go with the convenience of a cordless product. Having read many reviews it appeared that the Greenworks 60V Pro was the trimmer of choice. BIG MISTAKE! It has never gone more than 10 to 15 feet without jamming or failing to feed line. Even though I have extensive time with trimmers I re-read the manual, reviewed videos online, etc. to ensure I was correctly winding the spool, it always jammed. A wasted purchase for me.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care , July 23, 2021
Hello Bill from NJ,
We are sorry to hear about this issue! Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com.
We are sorry to hear about this issue! Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Stosh
from Bluffton SC
Gender:Male
Verified Purchase:Yes
Easy to handle , well balanced,strong motor. Not easy to open the spool casing or reclose after changing the string
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 21, 2021
Hello Stosh,
Thank you for your honest feedback! It does take some force in order to turn the head, however, over time it usually works itself in! Be sure that you do not have too much line in the spool and that there are no obstructions in the trimmer head causing this reaction.
Hope this helps, if you are able to please give our customer care team a call when you are with your String Trimmer, they would be happy to assist you with this. Customer Service can be reached at 1-888-909-6757 (1-888-90WORKS).
Thank you for your honest feedback! It does take some force in order to turn the head, however, over time it usually works itself in! Be sure that you do not have too much line in the spool and that there are no obstructions in the trimmer head causing this reaction.
Hope this helps, if you are able to please give our customer care team a call when you are with your String Trimmer, they would be happy to assist you with this. Customer Service can be reached at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Carlene Canady
Verified Purchase:Yes
Outstanding weed tool that does an excellent job trimming the grass and weeds!
Written by a customer while visiting greenworkstools.com
Posted by: Bill VM
from Okla
Gender:Male
Verified Purchase:Yes
I think the shaft is a bit too long. Certainly longer than any trimmer I have ever worked with. I’m also using the belt to get a good balance . It’s that I think in some situations you need to trim at an angle for the head and the length makes it difficult to do.
I like the power of the unit even in the slower speed.
Not too heavy so not getting tired maneuvering it for longer periods. BAttery seems to last as long as I need it for my one acre trim.
I like the power of the unit even in the slower speed.
Not too heavy so not getting tired maneuvering it for longer periods. BAttery seems to last as long as I need it for my one acre trim.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com