Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
5
Trimmer
on May 27, 2024
Posted by: Mullenator
from Washington, MO
Gender:Male
[This review was collected as part of a promotion.] I actually bought one years ago and it is wonderful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bellboy
Verified Purchase:Yes
Used two weeks now, works fine after used a foot edger and knife to trim the 3 year growth of lawn edge. Had to wait for the sod to dry out. The edger does’t work with damp soil. Otherwise easy to use and does a decent job for battery power.
Written by a customer while visiting greenworkstools.com
Posted by: SRSAurora
Verified Purchase:Yes
The blower works great. The weed trimmer has constant issue running out of string. I have to stop constantly and restring it. Yes, I read a followed the instructions. Best case has been to stop every 4 feet and bang the string head hard. Nos sure how long it will last. Yes, I’ve measured out 12 ft and tried 3 sizes of string. Thanks
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello SRSAurora,
Thank you for your review. We are sorry to hear that you're having an issue with the line feeding. Often when the trimmer line will not advance, it is due to one of the following possibilities.
1. The motor shaft or trimmer head is bound with grass -> Stop the trimmer, unplug the trimmer, and remove the grass.
2. Spool is dirty.
3. Line is tangled in the spool -> Unplug the trimmer, remove the line from the spool, and rewind.
We hope this helps! Should you require further assistance to appropriately address your concerns with one of our Product Experts, for the fastest support, reach out to us by Chat - our friendly Live Virtual Assistant is available Monday – Friday: 9:30am – 5pm E.T. If you need help from a human, they'll direct you to one during the hours of operation: Monday to Friday: 9am – 7pm E.T. Our helpline number is 1-888-90-WORKS (1-888-909-6757).
Thank you for your review. We are sorry to hear that you're having an issue with the line feeding. Often when the trimmer line will not advance, it is due to one of the following possibilities.
1. The motor shaft or trimmer head is bound with grass -> Stop the trimmer, unplug the trimmer, and remove the grass.
2. Spool is dirty.
3. Line is tangled in the spool -> Unplug the trimmer, remove the line from the spool, and rewind.
We hope this helps! Should you require further assistance to appropriately address your concerns with one of our Product Experts, for the fastest support, reach out to us by Chat - our friendly Live Virtual Assistant is available Monday – Friday: 9:30am – 5pm E.T. If you need help from a human, they'll direct you to one during the hours of operation: Monday to Friday: 9am – 7pm E.T. Our helpline number is 1-888-90-WORKS (1-888-909-6757).
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Disappointed!
on May 22, 2024
Posted by: lwbuchholz
from three froks mt
Gender:Female
[This review was collected as part of a promotion.] They sell this with no way to replace the string! Unbelievable.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 22, 2024
Hello lwbuchholz,
We are sorry to hear you are experiencing some difficulty locating trimmer line for the Greenworks Wheeled String Trimmer. While we do not have it available on our site for sale at this time, big box stores and online shops do carry 0.125" trimmer line. If you are unable to locate the 0.125" twisted line, this unit will also work with 0.095" diameter spool line. We hope this helped!
We are sorry to hear you are experiencing some difficulty locating trimmer line for the Greenworks Wheeled String Trimmer. While we do not have it available on our site for sale at this time, big box stores and online shops do carry 0.125" trimmer line. If you are unable to locate the 0.125" twisted line, this unit will also work with 0.095" diameter spool line. We hope this helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful enough and balanced
on May 21, 2024
Posted by: Berndog7
from Pa
Gender:Male
[This review was collected as part of a promotion.] Have for a month and used many times. Some times heavy use. Overall, works like a charm. 60v allows me to cut for over 45 minutes on 16" and normal setting. Have all 60v, so I have many batteries to swap from device to device, and the chargers to charge them all. Easy assembly and like the quick fill spool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Papa John WPS
from Arkansas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery lasts longer than I want to trim with it LOL, cuts good, no complaints !!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
The Great Line Size Mystery
on May 8, 2024
Posted by: wrotethisforthecontestlol
[This review was collected as part of a promotion.] First, let's discuss trimmer line size, since everybody's complaining that 0.125" (3mm) twisted line doesn't exist, which is true. In reality, the unit ships with eleven pre-cut strips of 0.155" nylon line, not twisted. This is the standard size for wheeled string trimmers. Seems there was a disconnect between Greenworks' product teams.
Performance is great, but it's loud and messy. The 8Ah battery was almost dead after cutting ~2500 square feet of foot-high foxtails. Luckily it has a second battery slot if you have spares.
You'll need a firm grip, as the unit likes to pitch left and right as it hits obstacles, so forget about making straight lines.
Overall recommended, but very expensive compared to gas uints.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Green Gardener
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the string trimmer to use with the existing 60v batteries. The string trimmer performance is good; however it is fairly awkward to hold and use. The base of the string trimmer is thick , which require tilting the trimmer to get a lower cut. We bought an after market shoulder harness that helps some, but we both find it very awkward to use. It would help tremendously if the controls were lower on the handle to help with arm positioning and balance.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com