Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Average customer rating
4.5
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
416
4 Stars
77
3 Stars
28
2 Stars
16
1 Star
19
92%of customers recommend this product.
(
433 out of
469)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Posted by: Michael Catania
from Portland, Maine
Gender:Male
Verified Purchase:Yes
Great combo package at an excellent price! And both tools offer excellent power and are very easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Chrisluna
Verified Purchase:Yes
It’s a great product, the battery is great and the product itself is not heavy compared to other trimmers.
Written by a customer while visiting greenworkstools.com
Posted by: Peat
from Miramar Beach, FL
Gender:Male
Verified Purchase:Yes
As a previous owner of Greenworks tools I was aware of their quality and dependability and was not disappointed with my recent purchase of the string trimmer and the shared batteries with my blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Worker girl
Verified Purchase:Yes
Makes the weed and grass whacking so easy. Love it!
Written by a customer while visiting greenworkstools.com
Posted by: RPDun
from Gainesville Florida
Gender:Male
Verified Purchase:Yes
Trimmer is exactly as described. It was easy to assemble, works well and the battery life is reasonable. I'm very pleased and will certainly be looking at other GreenWorks products as needs arise.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for your review. We are pleased to read that you are enjoying this string trimmer! We appreciate you taking the time to share your experience!
Thank you for your review. We are pleased to read that you are enjoying this string trimmer! We appreciate you taking the time to share your experience!
Written by a customer while visiting greenworkstools.com
Posted by: ExpectedBetter
Gender:Male
Verified Purchase:Yes
It's okay, I purchased to replace a 13" 60v Greenworks on which the motor bearings froze. I would give that one five stars, this one is ergonomically inferior, the debris shield is inferior to any string trimmer I've used and it doesn't have an edge guide or a option for an edge guide. The one I received also had wierdly used looking components even though the box was sealed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello Valued Greenworks Customer,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I am 88 yrs old and it is perfect for me . Light and tough !
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Greenworks string trimmer issues
on June 19, 2021
Posted by: ETS51
from Puyallup, Wa
Gender:Male
I’ve had my green works string trimmer now for a few months and at first it worked fantastic but as of now 6/2021, the battery will not stay locked in the battery slot. It runs for a few seconds and then the battery pops out and shuts it off. Seems a little cheap because it’s only a few months old.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello ETS51,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com