Trimmer was just as described. I was surprised that it is a bit more sturdy that I was expecting. Works great and lightweight. I can actually get 2 uses from a single charge.
I am very pleased with my purchase. The battery charged quickly. I have used it once and was able to use if for about an hour to complete a great deal of yard work. It is such a wonderful alternative to my old gasoline model.
I really like the idea of battery powered, environmentally friends products like this. But unfortunately, it is way too heavy for an old girl like me to use, so I am disappointed. Someone else will have to operate it for me.
Response from greenworkstools.comBy Greenworks, Customer Care, October 6, 2021
Hello Sandra R,
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight. With the 2.5AH battery installed, this unit weighs10.6 lbs. in total. Adjusting the handle can provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience. We strive to provide a quality product and a great customer service encounter please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
I enjoyed edging using the Pro 60V 16” brushless string trimmer. The shoulder strap is great. Bumping it to release more string feels awkward like I’m going to break it. Also my fingers tired of holding the button down.
This string trimmer works well and does a nice job at trimming. Good battery efficiency and power. Weight is a bit heavy but manageable with included shoulder strap. Good value for the money!
I bought this tool from U.S.A. because it was not available in Canada, it is much improved over any Canadian model, I would not recommend any model unless it has the adjustable shoulder strap saving the spool head if you balance it so it does not ever touch the ground. The load-and-go head is much better than a self wrapping spool, but still after decades of plastic spool covers you still make them out of plastic when they should be made of titanium, Get It Together, be the first, make me a tempered titanium head with metal gears for string release I can test it and you will realize people will pay extra for them because plastic just will never be strong enough against rocks, asphalt and bricks and grass. This Canadian models head was worn out in two summers. T-I-T-A-N-I-U-M. Please!