Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Average customer rating
4.5
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
416
4 Stars
77
3 Stars
28
2 Stars
16
1 Star
19
92%of customers recommend this product.
(
433 out of
469)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer, 2.5Ah Battery/Charger Included - Green
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Super easy to set up and go. Great device that does the job. Battery last more than enough time
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SBinNC
from Raleigh, NC
Verified Purchase:Yes
So far, seems to be working great! Only issue I have - and maybe it’s user error - is that it came with a strap, but whatever hook was shown in the instructions for it to hook to doesn’t exist. But it’s not too heavy that I can’t manage without.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Chris W
from Lakeland, FL
Verified Purchase:Yes
Nice electric trimmer. It lasts forever, as I've never gone below 50% on the included 2.5Ah battery. Only gripe is that it tends to throw stuff right at my legs and the guard doesn't do much to stop it. I wear pants while I trim usually, so no big deal. Just may e it's how I hold the trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not Bad............Not Great!!!
on April 6, 2021
Posted by: Heavens to Murgatroyd
from Southeast Va.
This is the 2nd season I've used this trimmer. As the title implies, it's OK. The battery does seem to drain fairly quickly. I seriously doubt that you could get a 45 minute run time out of it. The head doesn't rotate. I knew this when I bought it. So, when you want to use it as an edger, you have to rotate the entire trimmer and it's very awkward and not user friendly. If you're going to use it as an edger, you might want to think twice. Power wise, the low speed (#1) is almost useless, unless you are going to cut down some dandelions. When you hit thick grass on the low speed, you can hear the grass laughing at you like "Are you serious"? The high speed (#2) is very adequate. It'll take care of almost any thing you want to cut down, grass-wise. Needless to say, I keep mine on the #2 speed and never use the low speed (#1). One more thing, if you ever disassemble to cutting head, you are going to learn to use some new expletives, especially when you try to reassemble it. Don't get me wrong, it can be done, again, it's just not user friendly.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 8, 2021
Hello Heavens to Murgatroyd,
Thank you for sharing your review. We are sorry your experience did not match your expectations. As this is a fixed head string trimmer the operator must manually angle the unit during operation for use as an edger. Adjust your grip so the head is tilted by 90 degrees and the string now spins along the vertical axis. The unit will now function as an edger.
We would love to hear more of your experience if you are willing so that we can better assist. Please reach out to our team at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Thank you for sharing your review. We are sorry your experience did not match your expectations. As this is a fixed head string trimmer the operator must manually angle the unit during operation for use as an edger. Adjust your grip so the head is tilted by 90 degrees and the string now spins along the vertical axis. The unit will now function as an edger.
We would love to hear more of your experience if you are willing so that we can better assist. Please reach out to our team at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Dave52
from Maine
Verified Purchase:Yes
Delighted to finally have a battery operated trimmer, this is a excellent piece of equipment, don't miss the difficulty of trying to start my ole petroleum based energy source. This is fantastic, insert the battery and it's working, quietly, with plenty of power to tame the weeds and manicure the grass the mower can't reach. Exceptional Engineering. Well Done GreenWorks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Surg
from Joliet, Il.
Verified Purchase:Yes
Powerful, works as good as my old gas, oil model, and you don't have to mix anymore.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: AvidGardner
Verified Purchase:Yes
This is my second GW strimmer the last fell apart - but this seems more durable
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care, December 16, 2021
Hello AvidGardner,
Thank you for your continued support! Sorry to hear of the experience you have had in the past. If it ends up that you are having an issue with the String Trimmer, please contact our Customer Care team at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for your feedback.
Thank you for your continued support! Sorry to hear of the experience you have had in the past. If it ends up that you are having an issue with the String Trimmer, please contact our Customer Care team at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for your feedback.
Written by a customer while visiting greenworkstools.com
Posted by: BJJJ
from Tennessee
Verified Purchase:Yes
This is a very good trimmer. It has enough power to cut through the thickest of weeds. The battery has a run time of around 45 mins to an hour. The battery charges quickly. I recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com