Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
1
Yard stuff
on September 22, 2024
Posted by: Newhome
Gender:Female
[This review was collected as part of a promotion.] This is one of 3 things I have purchased and they all would get 5 stars
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Customer Success, September 23, 2024
Hi Newhome. Thank you for the great review. We are glad to read that this is a 5 star product, along with your other Greenworks products. However, it appears the rating selection may have been incorrectly selected, should you wish to change this you may delete and repost a new review. We would like to thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice unit
on September 21, 2024
Posted by: Jaspaul
from Clearfield, Ut
Gender:Male
[This review was collected as part of a promotion.] Just bought this and am impressed with the build quality and ease of use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
String trimmer
on September 15, 2024
Posted by: Marlons weed trimmer
Gender:Male
[This review was collected as part of a promotion.] It looks awesome, haven't used it yet. Awaiting battery to charge.
Written by a customer while visiting greenworkstools.com
Posted by: 60v user
Verified Purchase:Yes
I previously purchased the 60v mower and blower, which are very good. The 60v trimmer is awful. Awkward to handle, the bump feed almost never works, and I had to restring it every 10 minutes. Extremely dissatisfied with the trimmer, I'm going to just give it away if I can't return it. And why is there no customer service email address on the site?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 13, 2024
Hello 60v user.
Thank you for reaching out to us. We are sorry to hear that you are not overly satisfied with this string trimmer. For the best control and balance, ensure that you hold the trimmer by both the switch handle and the auxiliary handle. Stand with the cutting head tipped down at an angle in front, guiding the grass trimmer/edger in a semicircular motion around you. If possible, guide the grass trimmer/edger to the left to cut. The line will cut as soon as it leaves the guard, and the clippings are thrown away from you. If the grass trimmer/edger is not cutting correctly, the cutting line may not be feeding properly and it’s possible that the spool just needs to be removed and rewound - this can also affect the balance. We have included two videos below in the hopes they will better improve your experience with the trimmer.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Quick Start Guide: (https://youtu.be/msgY80siQDs)
Assembly Guide (https://youtu.be/zdY-fLTNR9g)
Thank you for reaching out to us. We are sorry to hear that you are not overly satisfied with this string trimmer. For the best control and balance, ensure that you hold the trimmer by both the switch handle and the auxiliary handle. Stand with the cutting head tipped down at an angle in front, guiding the grass trimmer/edger in a semicircular motion around you. If possible, guide the grass trimmer/edger to the left to cut. The line will cut as soon as it leaves the guard, and the clippings are thrown away from you. If the grass trimmer/edger is not cutting correctly, the cutting line may not be feeding properly and it’s possible that the spool just needs to be removed and rewound - this can also affect the balance. We have included two videos below in the hopes they will better improve your experience with the trimmer.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Quick Start Guide: (https://youtu.be/msgY80siQDs)
Assembly Guide (https://youtu.be/zdY-fLTNR9g)
Written by a customer while visiting greenworkstools.com
Posted by: Petroff
from Warwick NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] super powerful, cuts through the grass like noting, highly recommend twisted or square string to get clean cuts. I also recommend not using the guard as this thing can handle the long string
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: B. Talty
from Michigan
Gender:Male
Verified Purchase:Yes
Excellent machine. It is so easy to use and it is whisper quiet. It is very easy to change the string. I would definitely recommend this product. The only complaint I have is it comes with 1 battery, so basically half the horsepower. For this price I think you should get the entire product.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent String Trimmer
on September 9, 2024
Posted by: Mark65
from Spring Texas
Gender:Male
[This review was collected as part of a promotion.] Easy assembly, well balanced, dual string trimmer, and works as expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT FOR OLDER PERSON
on September 8, 2024
Posted by: LARRY83
from BERKELEY SPRINGS, WV
Gender:Male
[This review was collected as part of a promotion.] LOVE THE LIGHT WEIGHT OF THE CARBON FIBER MODEL. ALLOWS 83 YEAR OLD TO CONTINUE YARD WORK WITH EASE. THANKS
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com