Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
433
4 Stars
78
3 Stars
30
2 Stars
18
1 Star
19
92%of customers recommend this product.
(
446 out of
484)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
5
Powerful
on April 29, 2022
Posted by: Paulbryanvisual
from Commerce, Texas
Gender:Male
This thing is really nice. I have never used one so powerful. It even takes out the giant ragweed no problem. I use it with the 8ah batteries that came with my Crossoverz and the strap makes it feel light.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Fletcher
from Mooresville, NC
Gender:Male
Verified Purchase:Yes
Light weight and versatile. Nice automatic string feed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: elk mountain farmer
Verified Purchase:Yes
I am an 88 yr old woman who loves her new brushless 16" trimmer. Went around my big barn in a 1/2 hour! I could never start my gas one-this is so easy and well balanced. I highly recommend this purchase
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to reload!
on April 21, 2022
Posted by: Notrene
from New Orleans
Gender:Female
I have enjoyed using this string trimmer. It’s easy to handle.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than Gas
on April 20, 2022
Posted by: Poppa V
from Sea Girt NJ
Gender:Male
Works just like a gas trimmer. Just as powerful but far quieter. No fussing with spilled fuel. The 60v battery makes the top end a rad heavier but it well balanced.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Avoid all all costs
on March 9, 2022
Posted by: AncientOne
from Californi
Gender:Male
First let me say that I am a huge fan of Greenworks tools! About a year ago I decided to step away from my fleet of gas powered equipment and go green. I began with the lawnmower and after extensive research I chose Greenworks 60V Ultrapower. My decision was a forward-looking one. The lawnmower exceeded my expectations and over several months I added a chainsaw, polesaw, hedge trimmer, blower, pole hedge trimmer, this string trimmer and most recently a tiller. With the exception of the trimmer and the tiller (missing handle attachment bolt) I have been extremely satisfied and impressed.
With regards to the trimmer, I have some serious remorse. From a design standpoint it is flawed. First, if you want to use it as an edger, forget about it. The battery does not latch in securely and constantly pop out and will even fall out. Second, the trimmer string keeps snapping off at the point where it exits the head. Thus requiring rewinding the head. I have tried other string brands, including those that work fine in my gas trimmers, with the same result. This brings me to my last major issue: the trimmer head. I have large hands but find the diameter of the trimmer head so large that it is extremely hard to grasp and remove/install. This is a problem as the sting is constantly breaking inside the head such that it will not advance. So I have spent more time removing the head and string, installing the head, threading and winding the string and trying to trim or edge.
I hung this thing up after the first month of attempted use. Each month I give it another try with the same results.
The other day, I decided this routine of trying the same thing over and over and expecting a different outcome was insane. So, I wrote this review. Not only would I not recommend this to a friend. I would not recommend this to my worst enemy. I do, however, recommend Greenworks and their 60V UltraPower line highly! For example, the first job to the chainsaw was to cut down and buck up to 30” oak trees that were dying. A jogger came by towards the end and asked if I did all that with my 18” electric saw and I proudly said “hell yes”.
With regards to the trimmer, I have some serious remorse. From a design standpoint it is flawed. First, if you want to use it as an edger, forget about it. The battery does not latch in securely and constantly pop out and will even fall out. Second, the trimmer string keeps snapping off at the point where it exits the head. Thus requiring rewinding the head. I have tried other string brands, including those that work fine in my gas trimmers, with the same result. This brings me to my last major issue: the trimmer head. I have large hands but find the diameter of the trimmer head so large that it is extremely hard to grasp and remove/install. This is a problem as the sting is constantly breaking inside the head such that it will not advance. So I have spent more time removing the head and string, installing the head, threading and winding the string and trying to trim or edge.
I hung this thing up after the first month of attempted use. Each month I give it another try with the same results.
The other day, I decided this routine of trying the same thing over and over and expecting a different outcome was insane. So, I wrote this review. Not only would I not recommend this to a friend. I would not recommend this to my worst enemy. I do, however, recommend Greenworks and their 60V UltraPower line highly! For example, the first job to the chainsaw was to cut down and buck up to 30” oak trees that were dying. A jogger came by towards the end and asked if I did all that with my 18” electric saw and I proudly said “hell yes”.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 10, 2022
Hello AncientOne,
Thank you for your honest review and you continued support! We are concerned to read that you are feeling let down by this string trimmer. There are a few points that you have mentioned that do not seem normal such as battery not latching and popping out. We would like to discuss this concern as well as the overall performance further with you. A member of our Customer Care team will be in touch shortly. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Let's see if we can move this towards a more positive experience.
Thank you for your honest review and you continued support! We are concerned to read that you are feeling let down by this string trimmer. There are a few points that you have mentioned that do not seem normal such as battery not latching and popping out. We would like to discuss this concern as well as the overall performance further with you. A member of our Customer Care team will be in touch shortly. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Let's see if we can move this towards a more positive experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Trimmer & Blower
on December 23, 2021
Posted by: GRig2021
from Chicago
Gender:Male
The 60v trimmer and blower are better than the has ones I had and work like a charm.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MPow
from Philly
Gender:Male
Verified Purchase:Yes
Trimmer does a great job on my 3/4 acre yard. I have replaced my yard tools with Greenworks chain saw, leaf blower and this trimmer. They work well and I love the pull trigger and go-no hard to start noisy engine. I would highly recommend unit
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com