Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
3
GOOD TRIMMER
on June 29, 2022
Posted by: Dugouthouse04
from OCONEE,SC
Gender:Male
I've had this trimmer about 3 years and it works really good at trimming, but I have one major complaint about it and that is when you have to replace the line this thing is a absolute nightmare,so frustrating to try and turn the knob to wind the line.Definitely wear some leather gloves and you still may end up with a blister on your hand,hard to turn the crummy designed knob,Greenworks you need to redesign this,perhaps recess a hard molded nut into knob or have one protruding out of knob and maybe we could use one of your drill drivers to put a socket on the nut and wind the line,just an idea,please correct this problem SOMEHOW!If you gonna buy one of these trimmers I suggest you go ahead and purchase some extra spools with the knob because these parts wear fast and you gonna need them if Greenworks don't redesign this spool!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 30, 2022
Hello Dugouthouse04,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We hope others will find your review helpful! In the meantime, should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Tool works as advertised. I’ve seen other reviews complaining about the string feed. I’ve had no issues with the feed. The only thing I would/will do is purchase a 4 amp hour battery. As long as you’re not expecting it to do more than any other battery trimmer, you’ll be satisfied.
Very pleased with this trimmer so far. I do recommend a more complete harness. Using the bike handle style makes for way less back pain, especially when using for a long time. Batteries last long enough for me to be thankful for a break.
Great trimmer, very quiet but works well for knocking down weeds on our property. Battery life is good, usually need to break by the time the charge is finished about 45mins to 1hr.
Good weedeater. Has plenty of power and easy to re-string but terrible battery life. It normally lasts about 30 minutes on low/regular. It would be a great weedeater if it had better battery life.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello Barrigas,
Thank you for posting a review for this string trimmer. Sorry to hear you were not happy with the overall runtime when using the 2.5Ah battery with this tool . One of the many benefits of the Greenworks 60V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool + battery) for another Greenworks 60V tool, you will have an extra battery that would provide you with the additional run time. If you wish to discuss your concerns about the run time you are getting with this string trimmer, please Greenworks Pro toll-free helpline at 1-855-345-3934.