Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
4
Great
on June 25, 2025
Posted by: Watertester
from Clarkston Mich
Gender:Male
[This review was collected as part of a promotion.] Received this item as a Father day gift I have a 21" 60 volt self propelled mover which I love. Hopefully this will help me with my yard work
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Swing and a miss on this one. Difficult and dirty.
on June 24, 2025
Posted by: Speedracer
Gender:Male
I’m sorry Greenworks, but I hate this thing. I LOVE all of my greenworks tools, but this one makes me angry every time I use it. It’s unbalanced with a battery and is difficult to balance with the shoulder strap. It spins in the wrong direction and spits debris all over your legs. I look like I hit a piñata full of grass every time I use it. It chews through string at an alarming rate. Bumping the trimmer to advance the string causes the trimmer to gouge the grass. Good luck trying to edge with it as it just tears up the lawn. Get one mm too close to the fence when trimming and say good by to half your string as it will suck it all out and wrap around the fence. I hate this thing.
Pros: Quiet, Powerful
Response from greenworkstools.comBy Greenworks, June 25, 2025
Hello Speedracer.
Thank you for choosing Greenworks Tools for you lawn care needs and for bringing your customer experience to our attention. Your feedback is valued, and continuous improvement is a priority. We would like to get in touch to ensure that your tool is operating up to our performance standards. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Thank you for choosing Greenworks Tools for you lawn care needs and for bringing your customer experience to our attention. Your feedback is valued, and continuous improvement is a priority. We would like to get in touch to ensure that your tool is operating up to our performance standards. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice features and package deal
on June 21, 2025
Posted by: Dirk64
from Cannelton Indiana
Gender:Male
[This review was collected as part of a promotion.] Haven't gotten to use it much yet but seems to be a good choice for me. Easy assembly weight seems balanced. I have to figure out which side to stand on standing on left side I got crap all over me I'll try on right side next time although I'm right handed. only complaint I really have at this stage is why is additional battery almost what I paid for the trimmer, battery and charger? All companies do this do they think we believe it costs them more to sell a battery separate? Lol
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The perfect replacement for my tired old gas trimmer.
on June 21, 2025
Posted by: Ryan81
from Statesville, NC
Gender:Male
[This review was collected as part of a promotion.] I was hesitant to buy something battery powered, but we really needed a new trimmer and it seemed like I had to fix the gas one every year. Got a great deal on the 60v 17" trimmer and I love it. The balance is nearly perfect with the battery in the back and the motor weight down in the head. On speed 1, I can trim my 1/2 acre yard on a single charge. Speed 2 will eat the battery quickly, but it's almost too fast for normal use. Clicks together out of the box, just tighten a few screws and charge the battery. Battery charger takes about an hour to recharge when you're done trimming. It definitely has the power to replace my little gas trimmer, and you could probably trim in the middle of the night without waking the neighbors.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
❤️ love this trimmer powerful and long lasting
on June 20, 2025
Posted by: Jimmythesquirrel
from Florida
Gender:Male
[This review was collected as part of a promotion.] Powerful trimmer with attachment options for brush. Super strong motor and long lasting
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better Than Expected
on June 19, 2025
Posted by: smlibby516
from Danville, VA
Gender:Male
[This review was collected as part of a promotion.] Caught this on sale when my 16in trimmer finally became irreparable. Really glad I did because while it’s only a matter of the guard being smaller, the extra space makes edging and cutting so much easier. And I’m hard on tools, but I really think this one will last!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Just right
on June 17, 2025
Posted by: JRen
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] Needed this to cut paths through my ‘wild’ part of my yard. Tough, long battery life. Not too heavy for this senior. Fits my needs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Phenomenal Tool!!
on June 15, 2025
Posted by: J Lewis
from Cave City, KY
Gender:Male
[This review was collected as part of a promotion.] Just received this as a replacement for my 13” 2.0 ah abd this new one is awesome!! So easy to use and light weight! Came with a strap and love how battery clicks in from top instead of the rear and the cutting path is so much more width! This is a must buy peeps! We now have this and the 60v 4 ah 770 mph blower. Can’t beat em! A for sure must have in your garage!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com