Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
433
4 Stars
78
3 Stars
30
2 Stars
18
1 Star
19
92%of customers recommend this product.
(
446 out of
484)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Jim Trim
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great trimmers. I was a hard sell to convert to a battery trimmer but I love this trimmer. Tall grass doesn't wrap around the trimmer head. I only have this a short time so I can't say how it will work a year from know but so far I'm very happy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Public Name
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great tool. I am very happy with the purchase. I had a gas powered trimmer before that could tear through a tree but was very loud and my arms would be numb from the vibration after only a few minutes. This is a dream to operate. It is very quiet and barely vibrates at all. It also has a neck strap to reduce strain on your arms even more. It was a step down in power but it still gets the job done and I look forward to using it every week.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GSchee
from Northeast OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great addition to my greenworks mower and edger. Love the dual trimmer line feature.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent product
on December 5, 2023
Posted by: gansegrun
from Louisville, KY
Gender:Male
I borrowed this item from my local tool library. It was easy to use and as powerful as the gas version I grew up using and no silly fuel mixing or rip cord fighting. Handled my yard just fine in one charge per yard, front and back. This is after not trimming for a year.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Cannot reload the trim
on October 25, 2023
Posted by: Jewels
from San Antonio, TX
Gender:Female
I bought this over a year ago I can never reload the trim. it catches and knots up. I have to keep taking it a part and it won't turn when I need to load it. It's very hard to turn and I cannot find any replacements.
Pros: Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 26, 2023
Dear Jewels,
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer. This unit is only compatible with one trimmer head, and we do not have another trimmer head that can physically go on this trimmer. The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It is also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line(purchased at your local hardware store) and save money on more costly replacement spools. There are two methods in which the trimmer line can be replaced. You will need approximately 15' of trimmer line at .080" inches in diameter. For the first method: Note the hash mark on the knob and the hash mark on the spool cover, while holding the spool cover in place with one hand , turn the knob until the hash mark line up with the hash mark on the spool cover. Then take the trimmer line and feed it through one of the holes in the side of the head until there is an even amount on both sides. Then wind the line into the spool by turning the knob clockwise. If you wish to readjust the line or if the line has been wound too short, push down on the knob and wind it counterclockwise. Be sure to leave about 5 inches of slack on each side of the spool. Second method: Remove the spool cover by simultaneously pushing the two tabs located on side of the spool cover. The cover should spring off, lift the spool out and feed line through hole in the center of the spool until you get an even amount of line on each side. Put the spool back in the trimmer head, making sure that both sides of the line go back into the grooves in the trimmer head, continue to hold the spool in place. Take the spool cover and put it back onto the trimmer, using both hands press down firmly to ensure that the taps lock into place, you can now rotate the knob on the spool clockwise to rewind the line back in making sure to leave the 5 inches of line on each side of the spool. If you are experiencing issues with reloading the string, we would be happy to see how we can help! Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer. This unit is only compatible with one trimmer head, and we do not have another trimmer head that can physically go on this trimmer. The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It is also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line(purchased at your local hardware store) and save money on more costly replacement spools. There are two methods in which the trimmer line can be replaced. You will need approximately 15' of trimmer line at .080" inches in diameter. For the first method: Note the hash mark on the knob and the hash mark on the spool cover, while holding the spool cover in place with one hand , turn the knob until the hash mark line up with the hash mark on the spool cover. Then take the trimmer line and feed it through one of the holes in the side of the head until there is an even amount on both sides. Then wind the line into the spool by turning the knob clockwise. If you wish to readjust the line or if the line has been wound too short, push down on the knob and wind it counterclockwise. Be sure to leave about 5 inches of slack on each side of the spool. Second method: Remove the spool cover by simultaneously pushing the two tabs located on side of the spool cover. The cover should spring off, lift the spool out and feed line through hole in the center of the spool until you get an even amount of line on each side. Put the spool back in the trimmer head, making sure that both sides of the line go back into the grooves in the trimmer head, continue to hold the spool in place. Take the spool cover and put it back onto the trimmer, using both hands press down firmly to ensure that the taps lock into place, you can now rotate the knob on the spool clockwise to rewind the line back in making sure to leave the 5 inches of line on each side of the spool. If you are experiencing issues with reloading the string, we would be happy to see how we can help! Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quick trimming and lasts forever
on September 12, 2023
Posted by: Starryb1
from Muncie, IN
Gender:Female
I love this trimmer! Holds a charge forever on my large property.
Being older with nerve damage in my hand and a very large yard I'm still able to trim my whole fence line and around my long ranch style home and still have 3 bars if I'm slow about it. There is some vibration but all trimmers do. I like that it shuts itself off when it gets snagged on some wonky chain link I've got. I like everything about the trimmer.
Being older with nerve damage in my hand and a very large yard I'm still able to trim my whole fence line and around my long ranch style home and still have 3 bars if I'm slow about it. There is some vibration but all trimmers do. I like that it shuts itself off when it gets snagged on some wonky chain link I've got. I like everything about the trimmer.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good trimmer but
on August 24, 2023
Posted by: MoPowa
from TN
Good overall, but batteries are overpriced. Would like more specs as well. HP / watts of motor? RPM?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , August 28, 2023
Hello MoPowa
Thank you for your honest feedback! Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. We apologize if this is of any inconvenience to you. With no load speed you can expect 6000 / 5000 RPM.
Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934
Thank you for your honest feedback! Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. We apologize if this is of any inconvenience to you. With no load speed you can expect 6000 / 5000 RPM.
Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great weed eater needs some improvements
on August 20, 2023
Posted by: Caverill
from Fl
Gender:Male
I have had this 3 months. Took some getting used to after my gas for 10 yrs...need a smaller shield. The shield is way to big. I know electric but the trigger needs more play..took awhile to find a sweet spot between all on or lowered speeds along fence...also the battery is light but won't do an acre of fence driveway and a dozen trees. I use big heavy one from the mower and do all in one charge...love the power and no gas or pulling cord to start...
Pros: Cost-Saver
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com