Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - Green
Average customer rating
4.5
(573 Reviews)
Rating breakdown 573 reviews
5 Stars
430
4 Stars
78
3 Stars
29
2 Stars
17
1 Star
19
92%of customers recommend this product.
(
444 out of
481)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - Green
Posted by: Terry07
from Warrenton, VA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice trimmer. Made quick work of 150' ditch line in 20 minutes with plenty of battery power left over.
Pros: Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great weed eater
on September 4, 2024
Posted by: Tom8732
[This review was collected as part of a promotion.] I got this under a month ago and it’s kills it! Weighs practically nothing for how much it does!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Larry boi 73
from Southern WV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own the leaf blower, the chainsaw and a new weed eater, because I flat out wore the first one out. 60v batts are great.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT FOR OLDER PERSON
on September 8, 2024
Posted by: LARRY83
from BERKELEY SPRINGS, WV
Gender:Male
[This review was collected as part of a promotion.] LOVE THE LIGHT WEIGHT OF THE CARBON FIBER MODEL. ALLOWS 83 YEAR OLD TO CONTINUE YARD WORK WITH EASE. THANKS
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent String Trimmer
on September 9, 2024
Posted by: Mark65
from Spring Texas
Gender:Male
[This review was collected as part of a promotion.] Easy assembly, well balanced, dual string trimmer, and works as expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
String trimmer
on September 15, 2024
Posted by: Marlons weed trimmer
Gender:Male
[This review was collected as part of a promotion.] It looks awesome, haven't used it yet. Awaiting battery to charge.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on February 19, 2025
Posted by: Lizgjordan
from Alabama
Gender:Female
[This review was collected as part of a promotion.] This is the first time i went with all battery tools and to me (60 year old female) this is the way to go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worn our trimer head in one season!
on May 27, 2025
Posted by: Anonymous
Bought string trimmer Nov 2024 and first year was great. Second summer the trimmer had issues advancing the line. Calling support required two calls; first call I hung up after a long hold. Second time I waited 45 minutes before reaching a friendly voice only to find out my trimmer head needed to be replaced. This part was considered a wearable part and only had a 90 day warranty and not included in the 4 year warranty!! First time I EVER had to replace a trimmer head so I was not happy and the support person simply did not care. I'm not going to buy another Green Works product again since durability is clearly limited.
Response from greenworkstools.comBy Greenworks, May 28, 2025
Hello Bill Mullen.
We are sorry to hear about this experience. Wearable parts only carry a 90-day warranty from the time of purchase. Trimmer spools are often considered consumable parts and are not typically covered under the standard warranty for the trimmer itself. This is because they are subject to wear and tear with normal use and need to be replaced periodically. A trimmer head might need replacement sooner than expected due to several factors, including bumping against hard surfaces, using incorrect trimmer line, or having a worn-out head. Over time, the head can become worn down, making it difficult to feed more line, especially when trimming thick grass or against hard surfaces. Additionally, using the wrong type or size of trimmer line, or letting the line get too short before bumping, can also contribute to head wear.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
We are sorry to hear about this experience. Wearable parts only carry a 90-day warranty from the time of purchase. Trimmer spools are often considered consumable parts and are not typically covered under the standard warranty for the trimmer itself. This is because they are subject to wear and tear with normal use and need to be replaced periodically. A trimmer head might need replacement sooner than expected due to several factors, including bumping against hard surfaces, using incorrect trimmer line, or having a worn-out head. Over time, the head can become worn down, making it difficult to feed more line, especially when trimming thick grass or against hard surfaces. Additionally, using the wrong type or size of trimmer line, or letting the line get too short before bumping, can also contribute to head wear.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com