Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Grandpa
from Charleston, SC
Gender:Male
Verified Purchase:Yes
Thanks for this opportunity! I purchased a display Greenworks 60V String Trimmer because that was the last one in the store! When I returned home and opened head, there was no spool or string, so I had to order a spool! I am very pleased with my purchase and I would do it again. If Greenworks made an edger I would be in the market for one! Thanks for letting me spill my thoughts!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer
on September 9, 2019
Posted by: Doc Fisk
from Stafford Va
Gender:Male
I just purchased this today and love it. I used it for over an hour. Ihas more power then my gas power stihl. My wife loves it because of its weight and ease to use. No more missing gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Worst String Trimmer
on June 21, 2019
Posted by: rlsatx
from San Antonio
Gender:Male
I've had this about a year and hate it. I have the 60v chainsaw, blower, lawn mower which I love. The worst thing about this tool is the line feeder. It's constantly breaking the line inside the hub which makes you stop every few minutes to remove and rewind.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, July 8, 2019
Hello There
Generally, when this happens it usually the line is wound incorrectly. Please see the instructions for rewinding the string on to the spool. 1. Press the tabs simultaneously on the side of the trimmer head and remove cover and spool. 2. Remove any remaining line. 3. Clean dirt and debris from all parts. Replace spool if it is worn or damaged. 4. Replace with a pre-wound 6. Bend the line at the midpoint and insert the bend into the slot in the center rim of the spool. Ensure line snaps into position in the slot. 7. With your finger between the lines, wrap the lines evenly and firmly around the spool in a clockwise direction. 8. Position the lines in the guide slots. 9. Place the spool in the cover as shown below 10. Insert the ends of the lines through the line exit holes in the sides of the cover. 11. Reinstall the spool and cover onto the trimmer head. Push until cover snaps into place.
These instructions can also be found on pages 18-20 in the manual (https://www.greenworkstools.com/media/documents/ST60L210_E.pdf).
If the issue persist, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com we would be happy to assist you in this matter.
Generally, when this happens it usually the line is wound incorrectly. Please see the instructions for rewinding the string on to the spool. 1. Press the tabs simultaneously on the side of the trimmer head and remove cover and spool. 2. Remove any remaining line. 3. Clean dirt and debris from all parts. Replace spool if it is worn or damaged. 4. Replace with a pre-wound 6. Bend the line at the midpoint and insert the bend into the slot in the center rim of the spool. Ensure line snaps into position in the slot. 7. With your finger between the lines, wrap the lines evenly and firmly around the spool in a clockwise direction. 8. Position the lines in the guide slots. 9. Place the spool in the cover as shown below 10. Insert the ends of the lines through the line exit holes in the sides of the cover. 11. Reinstall the spool and cover onto the trimmer head. Push until cover snaps into place.
These instructions can also be found on pages 18-20 in the manual (https://www.greenworkstools.com/media/documents/ST60L210_E.pdf).
If the issue persist, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com we would be happy to assist you in this matter.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer
on April 16, 2019
Posted by: Anonymous
Gender:Male
Bought this because I had a battery from another greenworks product so I wanted to try it. I love it, I wont be going back to gas trimmers any time soon!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solved a problem
on April 11, 2019
Posted by: Weedy
from Seminole, FL
Gender:Male
When I first got the Greenworks trimmer I wanted to smash it in the street, because used it for edging along the curb the string always broke, and it broke inside the string housing. Then, when I opened the housing the string would spring out and I'd have to rewind it; this was just to do 50 feet of edging. I wondered if it was because the speed trigger was so hard to control, the slightest pressure would cause it to rotate at a very high speed. I decided to drill a hole in the trigger and put a screw in it that I could adjust; the string hasn't broken one time, after many uses, since adding the screw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Surprising!
on April 11, 2019
Posted by: CC Jr
Gender:Male
WE bought the 13 inch version of the 60V trimmer for my wife to use. IT was cheaper and quite frankly i was concerned about the power and figured shorter string would be better. Well i was wrong, the 13 inch version of this has plenty of power. I wished I had bought this 16 now. I put it together in minutes. On first charge it ran an hour on "high" speed. IT has plenty of power for normal use. I ran it through some extra thick stuff and it struggled a little but it still had the string that came with it on it. This is perfect for what we bought it for. I rated the Durability of 3 because we haven't had it long enough to judge it yet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Green Energy Power!
on January 29, 2019
Posted by: Messe Jesse
from Suffolk, VA
Gender:Male
I bought this string trimmer to replace a gas trimmer. I could not be more happier with the power of the 60v. I wack them weeds and edge my entire yard in one charge. Fantastic product! I'm looking to go GREEN(works) and convert all my gas lawn equipment! Cheers!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
greenworks string tool
on January 29, 2019
Posted by: jan0329
from savannah, tn
Gender:Female
what a great looking product with a long battery charge to get that work done in record time .and with a battery charger and buy and extra one a person could get the trimwork done in a day
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com