Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Anonymous
Verified Purchase:Yes
Product was delivered in a timely manner and performed as asvertised
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent string trimmer
on February 8, 2021
Posted by: Robert39576
from Waveland MS
Have had it for 2 years now and except for replacement parts has worked like a champ. Loads easy and battery charges quickly. finding replacement parts would be easier if they were stocked in Big box stores but i was able to find them online and order them as needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
best weed eater I've ever bought
on February 2, 2021
Posted by: RJam
from Cedar Hill, Tx
I bought this weed eater about three years ago, I got tired of mixing fuel and every time i got the gas weed eater out to use, it was a challenge to get it running and not vapor lock. Now with this weed eater it is no problem run work great and is as powerful as the gas powered one I have. Since getting this, I got a 60v leaf blower, and a 40v self propelled lawn mower, and a 40v pole tree trimmer. They all work very well and I tell everyone to get these battery powered lawn equipment and how great it is
Written by a customer while visiting greenworkstools.com
Posted by: Dugouthouse04
from Upstate,SC
Verified Purchase:Yes
I really like this weed eater,plenty of power,really,really quiet motor,feeds line out good,I just don't have anything bad to say about this tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Scarsdale, NY
Verified Purchase:Yes
Great trimmer so far. I didn't have a lot of opportunity to use it but I found it effective, easy to use and powerful. The battery seems to last a long time as well. I used it for 20 minutes straight to trim some small branches and bushes (not grass) and the battery is only down 1 bar. I'm happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Very quiet
on December 20, 2020
Posted by: Mani
from Jacksonville
IT’s very quiet, the quietes greenworks tool. Very well balanced. Load N’ Go trimmer head only loads on one side of the thread if you use .090 line I haven’t tried .080. Also it’s kind of awkward to bump more line since you’ll over cut the grass on the spot.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, September 28, 2022
Hello Mani,
Thank you for the review! We are happy to see you are enjoying the string trimmer.
While the unit is spinning, gently tap the bottom of the unit (knob) on the ground and the string trimmer will release approximately ¼ inch of line each time you tap it. The more often you do this the more line will be released.
Hope this helps!
Thank you for the review! We are happy to see you are enjoying the string trimmer.
While the unit is spinning, gently tap the bottom of the unit (knob) on the ground and the string trimmer will release approximately ¼ inch of line each time you tap it. The more often you do this the more line will be released.
Hope this helps!
Written by a customer while visiting greenworkstools.com
Posted by: Doyle
from Alabama
Verified Purchase:Yes
I have a 1\4 acre with privacy fence and many other lines to weedeat around and battery last for 3 consecutive times. The 60 volt is just as strong as a gas power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Wags
from Delaware
Verified Purchase:Yes
Too heavy and string runs out too quickly. Not good for use as an edger.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , December 22, 2020
Hello Wags,
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It's normal for the cutting line to wear down as you use it, but the trimmer line can wear faster than you expect if you're cutting tough or thick weeds, if you're cutting against hard surfaces such as rocks and walls, or if the line is spinning too fast.
To preserve cutting line when cutting thick weeds or against hard surfaces, don't crowd the trimmer head into the area you're cutting. Instead, slide the cutting head slowly toward the cutting area so you use the tip of the cutting line. And ease off on the throttle to properly control the speed of the cutting head, especially when cutting against hard surfaces.
We would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It's normal for the cutting line to wear down as you use it, but the trimmer line can wear faster than you expect if you're cutting tough or thick weeds, if you're cutting against hard surfaces such as rocks and walls, or if the line is spinning too fast.
To preserve cutting line when cutting thick weeds or against hard surfaces, don't crowd the trimmer head into the area you're cutting. Instead, slide the cutting head slowly toward the cutting area so you use the tip of the cutting line. And ease off on the throttle to properly control the speed of the cutting head, especially when cutting against hard surfaces.
We would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com