Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
433
4 Stars
78
3 Stars
30
2 Stars
18
1 Star
19
92%of customers recommend this product.
(
446 out of
484)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Customer Rating
5
String trimmer
on September 15, 2024
Posted by: Marlons weed trimmer
Gender:Male
[This review was collected as part of a promotion.] It looks awesome, haven't used it yet. Awaiting battery to charge.
Written by a customer while visiting greenworkstools.com
Posted by: 60v user
Verified Purchase:Yes
I previously purchased the 60v mower and blower, which are very good. The 60v trimmer is awful. Awkward to handle, the bump feed almost never works, and I had to restring it every 10 minutes. Extremely dissatisfied with the trimmer, I'm going to just give it away if I can't return it. And why is there no customer service email address on the site?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 13, 2024
Hello 60v user.
Thank you for reaching out to us. We are sorry to hear that you are not overly satisfied with this string trimmer. For the best control and balance, ensure that you hold the trimmer by both the switch handle and the auxiliary handle. Stand with the cutting head tipped down at an angle in front, guiding the grass trimmer/edger in a semicircular motion around you. If possible, guide the grass trimmer/edger to the left to cut. The line will cut as soon as it leaves the guard, and the clippings are thrown away from you. If the grass trimmer/edger is not cutting correctly, the cutting line may not be feeding properly and it’s possible that the spool just needs to be removed and rewound - this can also affect the balance. We have included two videos below in the hopes they will better improve your experience with the trimmer.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Quick Start Guide: (https://youtu.be/msgY80siQDs)
Assembly Guide (https://youtu.be/zdY-fLTNR9g)
Thank you for reaching out to us. We are sorry to hear that you are not overly satisfied with this string trimmer. For the best control and balance, ensure that you hold the trimmer by both the switch handle and the auxiliary handle. Stand with the cutting head tipped down at an angle in front, guiding the grass trimmer/edger in a semicircular motion around you. If possible, guide the grass trimmer/edger to the left to cut. The line will cut as soon as it leaves the guard, and the clippings are thrown away from you. If the grass trimmer/edger is not cutting correctly, the cutting line may not be feeding properly and it’s possible that the spool just needs to be removed and rewound - this can also affect the balance. We have included two videos below in the hopes they will better improve your experience with the trimmer.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Quick Start Guide: (https://youtu.be/msgY80siQDs)
Assembly Guide (https://youtu.be/zdY-fLTNR9g)
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent String Trimmer
on September 9, 2024
Posted by: Mark65
from Spring Texas
Gender:Male
[This review was collected as part of a promotion.] Easy assembly, well balanced, dual string trimmer, and works as expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT FOR OLDER PERSON
on September 8, 2024
Posted by: LARRY83
from BERKELEY SPRINGS, WV
Gender:Male
[This review was collected as part of a promotion.] LOVE THE LIGHT WEIGHT OF THE CARBON FIBER MODEL. ALLOWS 83 YEAR OLD TO CONTINUE YARD WORK WITH EASE. THANKS
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Larry boi 73
from Southern WV
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own the leaf blower, the chainsaw and a new weed eater, because I flat out wore the first one out. 60v batts are great.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great weed eater
on September 4, 2024
Posted by: Tom8732
[This review was collected as part of a promotion.] I got this under a month ago and it’s kills it! Weighs practically nothing for how much it does!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Terry07
from Warrenton, VA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice trimmer. Made quick work of 150' ditch line in 20 minutes with plenty of battery power left over.
Pros: Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Excellent product
on September 1, 2024
Posted by: Gee8
from Delaware
Gender:Female
[This review was collected as part of a promotion.] Bought about a month ago. It is sharp and able to get the job done
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com